TeamQuest Awards IT Service Optimization Award to Verizon Wireless

Infrastructure team enables business strategy with capacity management software and processes

News provided by

TeamQuest Corporation

May 10, 2011, 08:30 ET

CLEAR LAKE, Iowa, May 10, 2011 /PRNewswire/ -- TeamQuest Corporation awarded the 2011 IT Service Optimization (ITSO) Award to Verizon Wireless, the operator of the nation’s fastest and most advanced 4G network. The telecom provider was honored for its success in simplifying the customer experience, reducing costs, and providing business value.  The annual ITSO Award recognizes customers who use TeamQuest software to optimize IT services.

“The launch of iPhone 4 for Verizon Wireless showcased how we utilize TeamQuest tools to enhance and optimize systems. Through continuous testing and strategic planning, we accomplished a record number of device sales without incurring any critical performance issues or outages,” said Rich Rodgers, Verizon Wireless Executive Director of IT Systems Engineering, Integration and Finance.

“Few companies have reached the maturity level of truly integrating and aligning IT with the business to the extent Verizon Wireless has,” said TeamQuest President and CEO Jerred Ruble.

Listen to remarks from Verizon Wireless executive Rich Rodgers.

ITSO Award nominees are judged on a variety of criteria:

  • Adoption: Implementation and use of TeamQuest software and best practices
  • Impact: The benefits obtained from implementing TeamQuest software and best practices
  • Innovation: The way the company uses TeamQuest software and best practices
  • Results: Concrete improvement and measurable change

About TeamQuest Corporation

TeamQuest Corporation is the global leader in IT Service Optimization (ITSO), specializing in Capacity Management software. TeamQuest helps IT organizations consistently meet service levels while minimizing costs and mitigating risks. By combining performance data and business metrics, TeamQuest software enables IT organizations to provide accurate, objective information as input to critical business decisions. Companies around the world trust TeamQuest software to help them proactively improve service delivery and support best practices.

SOURCE TeamQuest Corporation

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