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Aug 01, 2024, 10:44 ET IFS the only company named as a Customers' Choice in the 2024 Gartner® Peer Insights™ Voice of the Customer Field Service Management Report
of reviews and the overall user ratings. To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate. This year, in addition to our recognition in Field Service Management and Cloud ERP for Product-centric Enterprises, IFS is also a Customers'
More news about: IFS
Aug 01, 2024, 10:41 ET IFS the only company named as a Customers' Choice in the 2024 Gartner® Peer Insights™ Voice of the Customer Field Service Management Report
of reviews and the overall user ratings. To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate. This year, in addition to our recognition in Field Service Management and Cloud ERP for Product-centric Enterprises, IFS is also a Customers'
More news about: IFS
Aug 01, 2024, 10:15 ET Azul Cargo Express Celebrates its Relationship with SmartKargo, Driving Continued Growth and Innovation in e-Commerce Delivery
Express delivers e-commerce packages for Amazon, and, with Prime Day last week, increased their volume by over 45% with great efficiency and customer satisfaction. The extension of the SmartKargo contract for another 5 year is a testament to the successful partnership and shared vision of innovation
More news about: SmartKargo
Aug 01, 2024, 10:15 ET Azul Cargo Express Celebrates its Relationship with SmartKargo, Driving Continued Growth and Innovation in e-Commerce Delivery
Express delivers e-commerce packages for Amazon, and, with Prime Day last week, increased their volume by over 45% with great efficiency and customer satisfaction. The extension of the SmartKargo contract for another 5 year is a testament to the successful partnership and shared vision of innovation
More news about: SmartKargo
Aug 01, 2024, 10:00 ET FST Logistics Acquires Dancer Logistics, Expanding its Footprint in the Midwest
Ohio-based warehousing and transportation company known for its state-of-the-art technology and over 20 years of experience. With a focus on customer satisfaction and a dedication to safety and reliability, Dancer Logistics has established itself as a leader in the industry.
More news about: FST Logistics, Inc.
Aug 01, 2024, 10:00 ET Billtrust Continues Strong Business Momentum, Accelerates Innovation and Partnerships in H1 2024
Billtrust to get paid faster while controlling costs, accelerating cash flow and maximizing customer satisfaction. As a B2B order-to-cash software and digital payments market leader, we help the world's leading brands move finance forward with AI-powered
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Aug 01, 2024, 09:29 ET NLX acquires 'voice with visuals' technology provider Radish Systems
the expectations of their customers." NLX customers leveraging multimodal experiences have recorded consistently high automation and customer satisfaction (CSAT) scores in the 80th to 90th percentiles, well above the industry average. Coupled with NLX's no-code conversation application builder,
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Aug 01, 2024, 09:00 ET SunCar Expands Partnership with China Continent Insurance
utilizing service package deals in addition to traditional settlement methods. This approach enhances cost predictability and significantly boosts customer satisfaction, while also providing SunCar with the opportunity to achieve higher-than-expected service profits. Diverse Service Offerings: The
More news about: SunCar Technology Group Inc.
Aug 01, 2024, 09:00 ET SupportLogic Acquires xFind and its Precision Answer Engine to Set a New Standard for Support Experience
assisted support channels. xFind helps our customers and agents become more knowledgeable and find the right answers faster, resulting in improved customer satisfaction and operational efficiency," said Vineet Puri, SVP and Co-Head, Global Client Services, Cvent. "As a customer
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Aug 01, 2024, 08:59 ET Athena Security Raises $10 Million For Concealed Weapons Detection System Expansion
practices by Homeland Security. Athena Security is committed to creating a safer world through cutting-edge technology and unwavering dedication to customer satisfaction. Media Contact:Athena [email protected]
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Aug 01, 2024, 08:47 ET MVD Express is Expanding to Great Falls, Montana!
Great Falls is a testament to their growing presence in Montana and their unwavering commitment to customer satisfaction. The new location at 415 3rd St. NW Suite 103, Great Falls, MT 59404, located at 3rd
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Aug 01, 2024, 08:30 ET Global Quality in Manufacturing Survey from ETQ Reveals Dramatic Rise in Product Recalls
following impacts of product recalls: Brand reputation (35%)Delayed product introductions (32%)Weakened customer satisfaction (34%)Plant shutdowns (30%)Corporate layoffs (26%)AI Will Play a Greater Role in Manufacturing OperationsForty-seven
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Aug 01, 2024, 07:00 ET IntouchCX Named a Major Contender in Everest Group's Conversational AI Products PEAK Matrix® Assessment 2024
solutions consistently improve metrics crucial to its client programs, including a reduction in total customer interaction time and an increase in customer satisfaction scores. IntouchCX continues to expand IntouchAI by driving internal innovation incubators and investing in key technology roles with
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Aug 01, 2024, 05:00 ET Cambium Networks and Cal.net Announce Advanced 6 GHz Fixed Wireless Broadband Network for Underserved Locations
California, providing reliable and affordable high-speed broadband service to underserved communities. With a commitment to customer satisfaction and innovation, the company is dedicated to partnering with communities, understanding their problems, and applying timely and affordable solutions.
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Aug 01, 2024, 05:00 ET Invisible Fence® Brand Kicks Off Sixth Annual Shelter to Forever Home Contest to Help Keep Pets in Their Forever Homes
happy and free to explore their surroundings across the U.S. and Canada. With a commitment to quality and customer satisfaction, we offer a range of customizable solutions to fit the unique needs of every pet and home. From indoor and outdoor containment systems to behavioral
More news about: Invisible Fence® Brand
Aug 01, 2024, 04:00 ET Microland and Clifford Chance Collaboratively Achieve World Class 5-star Accreditation for Service Desk
have achieved a World Class 5-star rating from SDI. Microlanders have diligently worked to enhance service delivery and to achieve exceptional customer satisfaction for global enterprises. It is heartwarming to see our efforts recognised with the highest-level rating. We remain dedicated to continuous improvement
More news about: Microland Limited
Aug 01, 2024, 04:00 ET Microland and Clifford Chance Collaboratively Achieve World Class 5-star Accreditation for Service Desk
have achieved a World Class 5-star rating from SDI. Microlanders have diligently worked to enhance service delivery and to achieve exceptional customer satisfaction for global enterprises. It is heartwarming to see our efforts recognised with the highest-level rating. We remain dedicated to continuous improvement
More news about: Microland Limited
Aug 01, 2024, 00:30 ET Breaking Barriers: Gizmoswala's Approach to Modern Gifting Trends
Adding to this sentiment, Nirav Mehta, Director at Gizmoswala, stated, "Our commitment to innovation and customer satisfaction drives us to continuously create products that not only meet but exceed the expectations of our users. The Fruity Passions collection is a testament
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Jul 31, 2024, 21:00 ET JA Solar Awarded with Ten "2024 Top Brand PV" Honors in Europe
these surveys, EUPD Research comprehensively selects the "Top Brand PV" based on multiple factors, including brand influence, market share, and customer satisfaction. This recognition reflects the local market's acknowledgment and reputation of PV manufacturers. Additionally, JA Solar has received
More news about: JA Solar Technology Co., Ltd.
Jul 31, 2024, 16:00 ET Filterbuy Brings Better Air for All: New Contest Offers Free Air Travel
Filterbuy Filterbuy is a leading manufacturer offering a wide selection of residential and commercial high-quality air filters. With a focus on customer satisfaction and product quality, Filterbuy makes an extensive selection of sizes and types of filters, including custom sizes, all of which can be shipped
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Jul 31, 2024, 12:18 ET Daniella Bellaire, Jim Geurts, and James Lyman join LMN's Executive Team
resource utilization. "I am thrilled to join LMN, a company that stands out for its groundbreaking product, unwavering dedication to customer satisfaction, and unrelenting passion for elevating the landscaping industry. The exceptional leadership and team have truly impressed me, and I am excited
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Jul 31, 2024, 10:02 ET Koenig Equipment Celebrates 120 Years of Legacy, Quality and Family Ownership
The milestone is a testament to the company's unwavering commitment to quality, innovation, customer satisfaction and personalized mechanization solutions. Aaron Koenig, president and CEO, reflected on this remarkable journey,
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Jul 31, 2024, 09:30 ET Alibaba Unveils the World's First AI-Powered Conversational Sourcing Engine
refinement, marketing, customer service, and automation, AI has significantly boosted content quality, click-through rates, conversion rates, and customer satisfaction. Notable features include a virtual try-on tool for apparel and a 24/7 AI customer service capability, which increased AliExpress Choice's conversion
More news about: Alibaba.com
Jul 31, 2024, 09:30 ET Alibaba Unveils the World's First AI-Powered Conversational Sourcing Engine
refinement, marketing, customer service, and automation, AI has significantly boosted content quality, click-through rates, conversion rates, and customer satisfaction. Notable features include a virtual try-on tool for apparel and a 24/7 AI customer service capability, which increased AliExpress Choice's conversion
More news about: Alibaba.com
Jul 31, 2024, 09:00 ET uBreakiFix by Asurion's Flagship Samsung Repair Locations Earn Network's Top Customer Experience Metrics
#1 Quality and Service Coverage in the US for mobile devices4, and achieved #1 customer satisfaction and #1 overall service quality among 5G mobile devices in the 2024
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