Glance Guided CX™ helps enterprises earn, keep, and grow customers through instant, personal, human-to-human collaboration sessions within their mobile apps, portals, and websites. Glance is easy for everyone and works on any platform or device.

The world’s most recognizable brands trust Glance in moments that matter to build relationships, increase revenue, and boost customer lifetime value. Discover how to create wow-worthy human CX at https://www.glance.cx/


Industries
Computer Software

Office Locations
Wakefield, MA
Contact Information
Nadine Long
[email protected]

Latest

Nov 20, 2024, 08:00 ET Glance releases 2025 CX Trends Report

Glance, the leader in Guided CX software, has announced the release of its annual trends report: 2025 CX Trends: AI and Human Empathy in the Hybrid...

Sep 11, 2024, 08:00 ET Glance launches Guided CX™ availability in AWS Marketplace

Glance, a leading provider of Guided Customer Experience (CX) solutions, announced today that its Guided CX™ platform is now available in AWS...

Sep 05, 2024, 08:00 ET Guided CX™ usage nearly triples, new data reveals

Glance, the leader in Guided CX™ solutions, released new data about the adoption of its Guided CX platform. From 2020 to 2024, Glance Guided CX...

Aug 22, 2024, 08:00 ET Glance announces Guided CX™ integration with Five9 to deliver smart, human customer experiences

Glance, a leader in Guided CX™ solutions, today announced its partnership with Five9, the intelligent CX platform provider. Glance is now available...

Aug 20, 2024, 08:00 ET Glance Showcases Intelligent Human Connection for Financial Services at Finovate Fall 2024

Glance, the leading provider of Guided Customer Experience (CX) solutions, is excited to announce its participation at Finovate Fall 2024, where the...

May 29, 2024, 08:00 ET Glance and Axos Bank host workshop on AI and human CX maturity at CCW Las Vegas

Glance, a leader in providing human-centric customer experiences through digital channels, and Axos Bank, a leader in digital banking, will co-host...

May 22, 2024, 08:00 ET Glance and Mediu Partner to Elevate Enterprise Digital CX

Mediu, a trusted CX technology consulting and advisory firm, and Glance, a leader in Guided CX™ solutions, today announced their strategic...

May 07, 2024, 08:00 ET Glance showcases intelligent Guided CX™ at Genesys Xperience

Glance, a leading provider of customer engagement solutions, is excited to announce its participation in Genesys Xperience, taking place May 13 to 15 ...

Apr 17, 2024, 09:00 ET Glance and EDCi Forge Strategic Partnership to Elevate Human-Centric Customer Experience Solutions

Today, Glance and EDCi proudly announce their strategic partnership, solidifying their mutual commitment to delivering outcome-driven, high-value...

Mar 19, 2024, 08:00 ET Glance Joins Carahsoft's Salesforce AppExchange Partner Ecosystem

Glance, the industry leader in Guided CX™ solutions, is proud to announce its inclusion on Carahsoft Technology Corp.'s Salesforce AppExchange Public ...

Feb 08, 2024, 08:00 ET Glance recognized among notable vendors in CX orchestration landscape report

Glance, the industry leader in Guided Customer Experience (CX) solutions, was named among notable vendors in Forrester's recent report, "The Customer ...

Jan 30, 2024, 08:00 ET Glance announces Kristine Hansen as Vice President of Sales & Strategic Partnerships for North America

Glance, the industry leader in Guided CX™ solutions, has promoted Kristine Hansen to Vice President of North American Sales & Strategic Partnerships. ...

Dec 13, 2023, 13:57 ET AI or Humans in CX? 2024 Trends Report Reveals the Answer

Glance, the leader in Guided CX™ software, is excited to announce the release of its 2024 Guided CX trends report. This annual publication includes...

Nov 30, 2023, 08:00 ET Glance Guided CX™ Now Available on Genesys AppFoundry

Glance, the leader in Guided CX software, today announced its CX platform is now available on the Genesys AppFoundry™, a marketplace of solutions...

Nov 28, 2023, 08:00 ET Independent Study: Glance Guided CX™ yielded 394% ROI

Glance, a leader in Guided Customer Experience (CX) solutions, today announced the results of its commissioned Total Economic Impact™ (TEI) study...

Nov 08, 2023, 12:30 ET Glance recognized in the 2023 Gartner® Market Guide for Digital Customer Service and Support report

Glance, the leader in Guided CX software, is delighted to announce its second consecutive recognition in the Gartner Market Guide for Digital...

Feb 01, 2023, 09:03 ET Glance advances enterprise partnership program with key hire of Kristine Hansen

Glance, the industry leader in Guided CX solutions, has hired seasoned sales and partner leader Kristine Hansen as its new VP of Partner Sales and...

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