Real-time vehicle data solution increases service retention and customer loyalty for dealers; delivers valuable safety and maintenance information to customers
CHARLESTON, S.C., March 7, 2016 /PRNewswire/ -- Zubie, a leading connected-car platform and service provider, announced it is partnering with Castrol innoVentures to launch a joint telematics solution designed specifically for auto dealerships. The new solution will initially deploy with Motorcars Cleveland, an innovative dealer group known for leveraging advanced technologies to redefine its customer and dealer operations.
The new telematics solution integrates Zubie's Autodealer Telematics Platform with Castrol innoVentures' dealer-specific workflow application, a powerful combination that benefits both auto dealers and their customers, and results in increased service retention and customer loyalty.
Zubie's easy-to-install, aftermarket cellular OBDII device, cloud and mobile solution provides rich data for both car owners and dealerships. Car owners can receive real-time actionable information about their vehicles and drivers, reducing the worry and costs of car ownership and maintenance. Zubie's robust mobile app gives instant access to reports, real-time car health alerts, preventive maintenance reminders, customizable one-click app service appointment scheduling, and more.
Through its integration with Castrol innoVentures' dealer-specific workflow application, Zubie augments the data sent to customers by simultaneously providing customer-permissioned, specific, actionable service-oriented information about their vehicles to the dealership's service advisors.
Zubie's always-on cellular connection enables constant remote monitoring of customers' service needs – miles driven, operating conditions, and more – without reliance on Bluetooth and phone pairing. Dealers will be alerted for check engine lights, low voltage/battery issues, specific mileage, and odometer-driven service and maintenance needs. Additionally, Zubie's unique Wear & Tear analytics algorithms help predict when issues may occur, based on the vehicle and its actual operating parameters.
"We're very excited to partner with Castrol innoVentures to offer auto dealers a unique and powerful capability to drive revenue and loyalty, operate their service operations more efficiently, and benefit their customers," said Tim Kelly, Zubie CEO. "The new solution showcases the shared commitment of Zubie and Castrol innoVentures to add value through customized solutions for innovative dealers such as Motorcars Cleveland."
Motorcars Cleveland is known for operational innovations including Ohio's largest solar canopy, a power source that supplies 70 percent of the dealership's annual energy needs. The dealership will deploy Zubie's unique solutions for customer service retention and also for better efficiencies through installing Zubie in its loaner and rental cars to better track performance and maintenance.
Visit Zubie.com for more information about Zubie.
About Zubie
Zubie is a connected-car service focused on making driving safer, easier and less expensive for business enterprises including automotive, insurance, and mobile/telecom operators, as well as consumers and small businesses. The company was formed in 2012, and is headquartered in Charleston, South Carolina, USA. Zubie was the winner of the "2015 Best Insurance Telematics Product" award from TU Automotive, and the 2016 Tech CARS award for "Best OBDII Device with Software and Services" from Auto Connected Car.
About Castrol innoVentures
The Castrol innoVentures group was created as a separate unit by Castrol Lubricants to focus on investing in and building businesses that significantly improve customer experiences in the automotive aftermarket, among other sectors. The group makes strategic investments in technology start-ups that help its customers improve efficiencies. They also run a broader program of open innovation, exemplified by the Castrol 20/20 challenge events in London, New York and Shanghai. http://www.castrolinnoventures.com/
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SOURCE Zubie
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