Zola Expands Best in Class Customer Service With New Mobile Registry Advisor

Five-star app has helped over 1 million happy couples plan their wedding and register for over 100,000 gifts, experiences and cash funds.

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Zola

Mar 03, 2020, 09:00 ET

NEW YORK, March 3, 2020 /PRNewswire/ -- Zola, the ultimate one-stop-site for couples getting married, announced exciting updates that will make creating a Zola registry an even more fun, seamless and convenient experience. Just in time for wedding planning season, it's even easier for couples to shop for the widest selection of wedding gifts, add a honeymoon fund, edit their registry on-the-go, plus get access to the best ever perks like free shipping and returns. Zola is also taking its unmatched customer service one step further by unveiling the Zola Registry Advisor, a new chat feature in its five-star-rated mobile app where couples can get one-on-one wedding planning and registry assistance. Over 1 million happy couples have planned their wedding with Zola, making it the premier wedding registry destination.

Zola also has an amazing give $50, get $50 referral program to benefit couples who've already loved their experience. For every friend who creates a registry, the referrer and the friend will both get $50 to spend on Zola.

Zola's updated features, tools and services include:

Store Curated Specifically For Today's Couples – Zola now sells over 100,000 gifts from over 1,000 brands curated specifically for the generation of couples getting married today. The top-rated registry has everything couples want and everything guests love to give, with brands like KitchenAid, Cuisinart, Airbnb, and Parachute, plus new arrivals like Crate and Barrel, Macy's and Willow Park. Couples can also sync existing registries and add gifts from anywhere with the "Add to Zola" button, making it the most convenient place for couples to register, all in one place.

#1 Place to Register for Cash – Zola now offers even more inspiration for cash & honeymoon funds that guests love to contribute to, such as round trip plane ticket fund, a golden retriever fund, or a wedding cake fund. In addition to fully customizable cash funds, Zola offers the lowest cash fee of any wedding registry and allows couples to seamlessly direct deposit cash into their bank account.

Smart Tools For Engaged Couples - Zola's smart technology makes it super simple to set up a registry with personalized recommendations based on a couple's interests, ideal price point and guest count. When it's time to receive gifts, Zola is the only company that allows couples to choose when their gifts ship or make a virtual return and select something else entirely. Zola will even help couples keep track of who bought which gift and then order customized thank you cards.

Perks Couples Want - The company offers unbeatable perks such as free shipping and free returns, a 20% post-wedding completion discount, free bonus gifts and the highest rated wedding registry app that makes adding, tracking and shipping gifts from anywhere a breeze.

Unmatched Customer Service - The service that has become synonymous with Zola is now available at every couple's fingertips. The company just launched Zola Advisor, a chat program where couples can access one-on-one help through the Zola iPhone and Android apps.

"We live and breathe registry. We've spent years listening to our couples, solving for their pain points, curating the best brands, and building benefits that only we can offer. That's why over 1 million couples have chosen us, and why we're the go-to registry for 2020 couples." said Shan-Lyn Ma, CEO of Zola.

About Zola

We're Zola, the wedding company that will do anything for love. We support couples from engagement to wedding and newlywed life by combining compassionate customer service with smart technology. Since launching in 2013, we've helped simplify wedding planning for over 1 million couples with our registry, wedding websites, wedding stationery, and free suite of wedding planning tools, all in one place.

For more information about Zola, please visit www.zola.com or follow @Zola on Instagram, Pinterest, Twitter and Facebook.

Contact: Hailey Murphy, [email protected]

SOURCE Zola