Zions Bancorporation Receives Thirteen Greenwich Excellence Awards for 2011

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Mar 08, 2012, 11:48 ET

SALT LAKE CITY, March 8, 2012 /PRNewswire/ -- Zions Bancorporation (Nasdaq: ZION) is pleased to announced that it has been named in thirteen Greenwich Excellence Awards for the 2011 year. In each of the last several years, Zions has consistently achieved numerous Greenwich Excellence awards. The awards are based upon survey responses by more than 11,000 interviews of corporations across the country as conducted by Greenwich Associates; more than 750 banks were evaluated. Zions is also typically recognized in more categories than the nation's largest banking organization, which is a testament to both the service quality and product breadth and depth it delivers to its customers.

"Our company was one of only 15 banks to receive 'Excellent' marks in Overall Satisfaction among middle market businesses, and one of only 21 banks named as being Excellent in Overall Satisfaction among small businesses," said Harris H. Simmons, chairman and chief executive officer. Mr. Simmons continued, "Notably, Zions also received Excellent marks in Relationship Manager Performance by both groups, one of only 14 such banks so honored by small businesses, and one of only 6 banks recognized in this category by middle market firms across the United States."

Zions received the following Greenwich Excellence Awards for the year ended 2011:

Middle Market Banking ($10 million to $500 million in annual sales)

Overall Satisfaction(1)
Relationship Manager Performance
Overall Satisfaction – Treasury Management(1)
Customer Service – Treasury Management
Product Capabilities – Treasury Management

Small Business Banking ($1 million to $10 million in annual sales)

Overall Satisfaction(1)
Relationship Manager Performance
Credit Policy – Response / Terms & Conditions
Branch Satisfaction
Customer Service – Treasury Management

Zions Bancorporation is one of the nation's premier financial services companies, consisting of a collection of great banks in select Western U.S. markets. Zions operates its banking businesses under local management teams and community identities through approximately 500 offices in 10 Western and Southwestern states: Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Texas, Utah and Washington. The company is a national leader in Small Business Administration lending and public finance advisory services. In addition, Zions is included in the S&P 500 and NASDAQ Financial 100 indices. Investor information and links to subsidiary banks can be accessed at www.zionsbancorporation.com.