YouMail Survey Details Problems Due to Unwanted Spam Calling

IRVINE, Calif., April 21, 2015 /PRNewswire/ -- YouMail, the leading provider of intelligent, cloud-based telecom services for consumers and small businesses, today announced the results of a public survey showing that despite the Do Not Call Registry, 74% of U.S. mobile phone users wrestle with spam calls each month.

Spam phone calling, often known as automated robocalling, is more than a public nuisance – it drains small business productivity and diminishes the quality of life for consumers. The YouMail Spam Calling Survey reveals that 35% of respondents receive spam at least once per day, and 60% say they lose time dealing with spam callers.

Many Americans have grown exasperated by the scope of the spam problem and the lack of policy protections for consumers and small business owners. One-fourth of those surveyed (25%) supported steps to "enact new regulations that ban the ability to send spam calls and messages altogether." Other findings from the survey include:

• A majority of respondents (69%) said they currently have no good way to deal with spam calls other than to "hang up or delete the message and move on."
• A majority of respondents (71%) would prefer to deal with spam calls by adopting "software apps that can automatically identify and block spam calls."
• More than half of respondents (52%) deemed the federal Do Not Call Registry Act as "mostly ineffective" or "practically useless" in preventing spam calling.

Data from the nearly 5 billion calls that YouMail has answered for its users shows that 10-15% of all missed telephone calls are considered spam by their recipients. YouMail's data also shows the average person receives an average of 25-30 spam calls/month.

The YouMail survey and YouMail's data indicates that the federal Do Not Call Registry Act has not solved the problem since its implementation in 2004. The spam calling trend is only expected to increase with the advent of new technologies that allow spammers to dial tens of thousands of numbers in mere minutes.

To combat this problem, YouMail has released Smart Blocking, a feature which automatically identifies spammers and fools them into thinking they've reached a disconnected number. To use Smart Blocking, YouMail users download the YouMail app to replace their standard wireless carrier voicemail. With Smart Blocking, users can just ignore calls when they're not certain who is calling, and YouMail takes care of the rest.  

"YouMail is committed to stopping spammers in their tracks by rapidly identifying them and then tricking them into thinking they've reached disconnected numbers," said Alex Quilici, CEO of YouMail. "Not only that, but since many spammers maintain shared lists of disconnected numbers, this can rapidly and significantly reduce the volume of spam calls to any YouMail user."

Smart Blocking leverages the app's huge volume of incoming calls each day to rapidly determine that an incoming number is a spammer placing unwanted calls. YouMail's patent pending technology reliably identifies spam callers by dynamically analyzing traffic patterns of calls made to YouMail users, as well as feedback from YouMail users. In this way, almost immediately after a new spam number is used to make a call, YouMail users will appear to have disconnected numbers to those callers.

Users can also actively and easily block any individual number, allowing full control over who can leave a message and who will reach what appears to be a disconnected number. In addition, YouMail provides a variety of other features including smart greetings, automatic replies, and access to messages across different devices. To use Smart Blocking, just download the YouMail app for your iPhone or Android phone.

About the Survey:

To compile these results, YouMail surveyed more than 200 U.S. mobile phone users during April 6-8, 2015. For more details about the full results, please visit:

http://blog.youmail.com/post/116995635027/the-youmail-spam-calling-survey

About YouMail:
YouMail, Inc. (http://www.youmail.com) is the leading provider of intelligent, cloud-based telecommunication services. The company's flagship service, YouMail, provides a digital personal assistant for handling phone calls that replaces the user's voicemail on Android, iPhone and Windows Phones. Headquartered in Irvine, Calif., YouMail is backed by VantagePoint Capital Partners, Wavemaker Ventures, the Tech Coast Angels ACE Fund, the CrunchFund, the Tech Coast Angels, and numerous private investors and family offices.

Contact:
J. Bonasia for YouMail, Gutenberg Communications
[email protected] / 415-730-5017

SOURCE YouMail, Inc.

Related Links

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