Wurth Louis and Company Chooses Billtrust to Streamline Invoice and Statement Processing and Delivery

Company Improves Image and Services Levels, Saves Money with Billtrust

News provided by

Aug 16, 2011, 09:17 ET

JAMESBURG, N.J., Aug. 16, 2011 /PRNewswire/ -- Billtrust, a premier provider of outsourced billing services, today announced that Wurth Louis and Company, a leading distributor of a complete selection of hardware, machinery, hand tools, supplies, laminate and solid surfaces for the professional cabinet shop, has chosen Billtrust to manage invoice and statement production services. Headquartered in California with locations nationwide, Wurth Louis and Company is part of the Wurth Group, a $7+ billion dollar company based in Germany.

Wurth Louis and Company had been using another out-sourcing vendor to print and distribute invoices and statements. However, they recognized their billing process was not optimized to achieve deeper cost savings and meet the needs of their customers. They evaluated a number of billing service outsourcers and selected Billtrust based on the comprehensive services and advanced features they offered.

"Billtrust is a full-service invoice and statement management partner, not just a printing and distribution vendor," said Ed McGraw, Wurth Louis and Company's Chief Financial Officer. "Our customers will be able to use the Billtrust portal to find billing information online. Plus, we get a dashboard to track invoice and statement production and distribution."

McGraw already sees significant savings for Wurth Louis and Company, and more savings are expected as Billtrust helps them expand the use of electronic billing via their e-Adoption Program: "We are already saving between $3,500 and $4,000 monthly with Billtrust. We expect that savings to grow to as much as $6,000 per month as we migrate our customers to electronic options."

"We're also really happy with the quality of the statements and invoices," McGraw continued. "Our old invoices and statements looked a bit dated. Billtrust helped us create a new bill design that improved the quality and enhanced our professional image. It seems that invoices and statements get to customers faster too. Like our company, Billtrust has multiple facilities nationwide, and that speeds delivery."

McGraw also commented on the quality of service he gets from the Billtrust team: "I've been with Wurth Louis and Company for more than 20 years. It's rare for us to develop such good rapport with a vendor. Everyone I've interacted with on the Billtrust team – from the company President to the Project Manager – is top-notch. I tell colleagues in other Wurth companies that if they aren't using Billtrust, they're leaving money on the table."

Billtrust President Flint Lane noted, "We've made significant investments to deliver a best-in-class solution and top-quality service. That we've built a solid relationship with a leading organization like Wurth Louis and Company lets us know we're headed in the right direction."

About Billtrust

Headquartered in Jamesburg, NJ, Billtrust is a premier provider of outsourced billing solutions. The company's flagship product and service suite, called CompleteBilling, consists of paper, fax, e-mail and online billing (EBPP, EIPP). In addition, the company provides expert bill design, in-bill marketing services, and an integrated online customer service tool called CustomerCare. These comprehensive tools automate the billing process, enabling businesses to save money, increase productivity, improve cash flow, and seamlessly migrate to electronic delivery. More than 500 companies rely on Billtrust for their billing needs. For more information, visit Billtrust online at www.billtrust.com.

SOURCE Billtrust