Worldwide TechServices Provides Technology Services and Solutions for 8 of 10 Top PC Manufacturers

TEWKSBURY, Mass., Sept. 22 /PRNewswire/ -- Worldwide TechServices is quickly becoming the leading technology services and solutions provider in the world, providing infrastructure, professional services and onsite support services to eight of the top ten global PC manufacturers.  

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According to a May 2010 Gartner forecast the number of global PC shipments is expected to continue to rise 22 percent this year, up from its March forecast of 20 percent, primarily driven by strong consumer demand and the replacement of aging computers.  

As consumers continue to purchase new PCs or even upgrade their current PCs, the demand for technical service and support will continue to increase.  "Worldwide TechServices' extensive capability to provide warranty support for eight of the ten major OEM hardware manufacturers along with their support footprint make them a excellent partner in pursuing global Infrastructure Technology Outsourcing opportunities, especially for a company like TCS, who remains OEM vendor neutral supporting all client environments," said Mike Millette, Tata Consultancy Services' North American Head for End User Computing Solutions and Services.

"It is imperative that PC manufacturers have an expertly trained, certified, flexible and organized technical team behind them," stated Brendan P. Keegan, Worldwide TechServices president and CEO. "Because Worldwide TechServices delivers top tier customer service and technical expertise, the company is trusted by eight out of ten of the leading PC manufacturers.  With technicians immediately available in more than 50 countries, Worldwide TechServices expertly serves some of the fastest growing companies in many client locations."  

Worldwide TechServices delivers its top tier customer service and technical expertise through its award winning field service management system, Worldwide Information Technology System (WWITS).  Worldwide Information Technology System provides real-time updates on global parts provisioning and positioning, workload balancing, service event status and escalations, technician positioning, and global reporting and analysis.

About Worldwide TechServices

Worldwide TechServices is the global leader in delivering technology services and solutions.  The company provides infrastructure and professional services to the world's leading technology providers including 8 of the top 10 global PC manufacturers, outsourcers, enterprises, small businesses and consumers. Over 3,000 employees service more than 3 million PCs, printers, servers, satellites and LCDs each year in over 50 countries. For more information, please visit www.wwts.com.  

SOURCE Worldwide TechServices

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