WASHINGTON, June 26, 2014 /PRNewswire-USNewswire/ -- Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Recall Summary
Name of Product: Napoleon GD3200-P and GD3200B-P Propane Gas Fireplaces
Hazard: The pressure from the ignition of the propane gas can cause the glass front to break, posing a laceration hazard.
Remedy: Repair
Consumer Contact: Wolf Steel Ltd. toll-free at (866) 539-2039 from 8:30 a.m. to 5 p.m. ET Monday through Friday or online at www.napoleonfireplaces.com and click the SUPPORT tab listed as the first item in the left side FAQ column.
Recall Details
Units: About 600 units in the United States and 2,400 in Canada
Description: This recall involves the GD3200-P flush glass front and GD3200B-P with a bay window, propane gas fireplaces. The fireplaces are black and approximately 33 inches tall and 31.25 inches wide with gold accent designs on the top and bottom of the outside of the product. The model number GD3200-P and GD3200B-P can be found in the center of the rating label. The rating label is located on the base of the fireplace behind the lower louvered access door.
Incidents/Injuries: Wolf Steel has received one incident report occurring in Canada where the glass shattered resulting in cuts to the face and neck that required medical attention. No incidents were reported in the U.S.
Remedy: Consumers should stop using the recalled fireplaces and contact their local Napoleon Fireplace Hearth Dealer to arrange a service call to have a free upgrade kit installed on their fireplace. The upgrade kit must be installed by a qualified gas appliance technician.
Sold at: Hearth Fireplace specialty stores nationwide from August 1992 through May 2001 for about $1,500.
Manufacturer: Wolf Steel Ltd., Ontario, Canada
Manufactured in: Canada
Note: Health Canada's press release is available at http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2014/40177r-eng.php
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency's jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.
Media Contact
Please use the phone numbers below for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800
View CPSC contacts for specific areas of expertise
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SOURCE U.S. Consumer Product Safety Commission
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