WindowTex Recalls Custom Roller Shades Due to Risk of Injury

News provided by

U.S. Consumer Product Safety Commission

Dec 16, 2014, 02:00 ET

WASHINGTON, Dec. 16, 2014 /PRNewswire-USNewswire/ -- Recall Summary

Name of Product: Roller Window Shades

Hazard: A steel pin inserted into the idler on the shades can become dislodged and cause the shade to fall from the mounting bracket, posing a risk of injury from impact to the consumer.

Remedy: Repair

Consumer Contact: WindowTex toll-free at (877) 294-3580 between 9 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's website at www.windowtex.com and click on the "Recall Information" link for more information.

To see photos of the recalled product, go to http://www.cpsc.gov/en/Recalls/2015/WindowTex-Recalls-Custom-Roller-Shades/

Recall Details

Units: About 6,800

Description: This recall involves WindowTex custom-made fabric roller window shades that are raised and lowered by a side-mounted chain. The recalled shades have an idler with steel pin inserted into one end of the roller tube. The steel pin is used to connect the window shade to the metal mounting bracket. Roller shades included in this recall have idlers with model number D15T, used with a 1½ inch roller tube, and model number D20T, used with a 2 inch roller tube.

Incidents/Injuries: WindowTex has received six reports of steel pins becoming dislodged from the window shade idler, causing some of the shades to fall. No injuries have been reported.

Remedy: Consumers with the recalled window shades should immediately contact the place of purchase for instructions on how to schedule a service call for free replacement idlers. Consumers can also contact WindowTex for help identifying their authorized dealer. Authorized dealers are contacting all known purchasers.

Sold exclusively at: WindowTex authorized dealers nationwide from April 2014 through June 2014 for between $100 and $500.

Manufacturer: Windowcraft Inc. dba. WindowTex, of Garden City Park, NY

Manufactured in: USA

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency's jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.

CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.

Media Contact
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Phone: (301) 504-7908
Spanish: (301) 504-7800

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SOURCE U.S. Consumer Product Safety Commission