Windows Still the Main Issue in RESCUECOM's First Biannual Computer Repair Report

SYRACUSE, N.Y., July 11, 2016 /PRNewswire/ -- RESCUECOM, the top computer repair company in the U.S., the U.K., and Canada, showcases a big change in the newest Computer Repair Report by compiling statistics biannually rather than quarterly and, in doing so, discovering that difficulty with Windows has not eased as much as expected, though it has slightly.

The Computer Repair Report is created by gathering information from every call received for computer repair at 1-800-RESCUE-PC and constructing a ranked list of every technology issue that troubles consumers and businesses. 

The following are the rankings for RESCUECOM's first semi-annual report:

1. Windows App and Windows OS Problems (57.0%)

2. Viruses / Spyware / Malware / Pop-Ups (11.3%)

3. Printer Trouble (7.5%)

4. Poor Computer Performance / Slow PC (7.0%)

5. Internet / Network / Wi-Fi Connection (4.7%)

6. Email Issues (4.4%)

7. Failure to Boot / Blue or Blank Screen (3.0%)

8. Hardware Issues / PC or tablet (2.1%)

9. Data Recovery / Movement (1.8%)

10. MAC App and OS Trouble (0.7%)

11. User Error (0.3%)

12. Phone Difficulty (0.2%)

13. T.V. Problems (0.1%)

All problems with Windows, whether related to its apps or its OS, continue to make up the majority of computer repair calls and viruses, spyware, and malware. The foremost Internet security threats are always major concerns and rank second.  Trouble with printers ranks third, while issues with sluggish or choppy computer performance rounds out the top four.

The best way to keep your computer and mobile devices safe from any potential danger is to keep your OS and apps updated at all times, take advantage of cloud storage, and install the best Internet security programs, such as the RESCUECOM Internet Security Suite.  Be aware that free antivirus software only makes you feel safe while actually leaving you vulnerable; the quality of paid software is much higher and provides real safety from dangers lurking online.

Hardware problems with printers, computers, phones, or TVs may not be easy for those who do not have professional training or experience to fix.  User error is still an issue, albeit a small one, and is easily prevented by keeping devices away from liquids, avoiding dropping them, and having a means of preventing passwords from being lost or getting into the wrong hands.  When these problems do strike, users may require an expert such as a RESCUECOM Certified Level-3 technician to provide data recovery and system recovery solutions.

Even those who are most prepared cannot foresee every possible difficulty that may arise, but you do not need to be technologically proficient to prevent many that commonly affect users. Keeping all files and programs up to date, always having antivirus software not only available but running, avoiding simple mistakes that can lead to damaged tech devices, and securing passwords are all simple steps you can take to keep your technology in top shape.

For more details, be sure to read the complete 2016 First Half Computer Repair Report in full!

About RESCUECOM:

RESCUECOM provides the best computer repair and tech support, 24/7. Meeting every computer repair need including virus removal, data recovery, networking, wireless services, and tech support for PCs, MACs, Tablets, Phones, hardware and software with excellence. For the best tech support or information on products, services, or computer repair, visit http://www.rescuecom.com or call 1-800-RESCUE-PC (1-800-737-2837).

For More Information, Contact:

David A. Milman, CEO

Email

1-315-882-1100

SOURCE RESCUECOM

Related Links

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