White Castle Earns Great Place To Work Certification™, Marking 4th Consecutive Year with Designation

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Jun 18, 2024, 06:00 ET

81% of team members said White Castle is a great place to work —
24 percentage points higher than the average U.S. company

COLUMBUS, Ohio, June 18, 2024 /PRNewswire/ -- White Castle, a family-owned business since 1921, is proud to be Certified™ by Great Place To Work^® for the fourth year in a row. The prestigious award is based entirely on what the company's team members say about their experience working at White Castle. White Castle's nearly 10,000 team members work across almost 340 restaurants, multiple retail/consumer packaged goods manufacturing facilities, a network of regional offices and the company's home office. This year, 81% of team members said White Castle is a great place to work — 24 percentage points higher than the average U.S. company.

White Castle team members volunteer their time to support programs and organizations in their communities.

Great Place To Work^® is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation.

"Great Place To Work Certification is a highly coveted achievement that requires consistent and intentional dedication to the overall employee experience," says Sarah Lewis-Kulin, the vice president of global recognition at Great Place To Work. She emphasizes that certification is the sole official recognition earned by the real-time feedback of employees regarding their company culture. "By successfully earning this recognition, it is evident that White Castle stands out as one of the top companies to work for, providing a great workplace environment for its employees."

According to the Great Place To Work survey, 86% of team members said that when you join the company you are made to feel welcome. Further, 85% of team members said that they are treated as a full member at White Castle regardless of their position. More information about White Castle can be found on the Great Place To Work company profile.

"Whether serving customers in Castles or through our retail frozen food business, our team members exhibit an unmatched heart for hospitality in our industry, making memorable moments in our communities every single day," said John Kelley, chief people officer and fourth-generation family member at White Castle. "My great grandfather Billy Ingram made team member experience and well-being central to our culture since 1921, and I'm proud that it remains as true as ever 103 years later."

White Castle's commitment to treating all of its team members — regardless of their positions — with fairness and respect has resulted in unmatched employee loyalty.

In 1924, it became one of the first companies in the U.S. to offer health insurance to its employees.
Nearly all 400 of its regional directors, district supervisors and general managers started behind the counter at a White Castle restaurant.
In restaurants, the average length of service for general managers is 20 years.
Every year, White Castle inducts a new class to its 25 Year Club, recognizing those who have served the company for a quarter century. In 2023, 69 team members were honored in the annual ceremony.

White Castle also offers a number of programs to support team members outside of the workplace. All full- and part-time team members with six months of service are welcome to apply for an Ingram-White Castle Foundation Team Members Scholarship. To date, $1.5 million in scholarship support has been provided to team members and their dependents. The Castle Shares Team Member Relief Program, established to support those affected by Superstorm Sandy in 2012, invites any team member and their family who encounter an unexpected hardship to apply for a relief grant of up to $1,500.

About White Castle^®

White Castle, America's first fast-food hamburger chain, has been making hot and tasty Sliders since 1921. Based in Columbus, Ohio, the family-owned business owns and operates about 340 restaurants as well as a retail division providing its famous fare in freezer aisles of retail stores nationwide. As part of its commitment to offering the highest quality products, White Castle owns and operates its own Slider Provider meat plants, bakeries and frozen-Slider retail plants. White Castle has earned numerous accolades over the years including Time magazine's "Most Influential Burger of All Time" (2014, The Original Slider^®) and Thrillist's "Best Plant-Based Fast-Food Burger" (2019, Impossible^™ Slider). In 2021, Fast Company named the fast-food pioneer one of the "10 Most Innovative Dining Companies." White Castle is known for the legendary engagement of its team members and has received the Great Place to Work^® Certification™ for an extraordinary four consecutive years spanning 2021–2024. White Castle is beloved by its passionate fans (Cravers), many of whom compete each year for entry into the Cravers Hall of Fame. The official White Castle app makes it easy for Cravers to sign up for the Craver Nation^® loyalty program, access sweet deals and place pickup orders at any time. For more information on White Castle and how to Follow Your Crave, visit whitecastle.com.

About Great Place to Work Certification™
Great Place To Work® Certification™ is the most definitive "employer-of-choice" recognition that companies aspire to achieve. It is the only recognition based entirely on what employees report about their workplace experience — specifically, how consistently they experience a high-trust workplace. Great Place To Work Certification is recognized worldwide by employees and employers alike and is the global benchmark for identifying and recognizing outstanding employee experience. Every year, more than 10,000 companies across 60 countries apply to get Great Place To Work Certified.

About Great Place To Work^®

As the global authority on workplace culture, Great Place To Work^® brings 30 years of groundbreaking research and data to help every place become a great place to work for all. Their proprietary platform and For All™ Model help companies evaluate the experience of every employee, with exemplary workplaces becoming Great Place To Work Certified™ or receiving recognition on a coveted Best Workplaces™ List. Learn more at greatplacetowork.com and follow Great Place To Work on LinkedIn, Twitter, Facebook and Instagram.

SOURCE White Castle