WASHINGTON, Jan. 19, 2016 /PRNewswire-USNewswire/ -- http://www.cpsc.gov/en/Recalls/2016/West-Elm-Recalls-Bar-Stools
Recall Summary
Name of Product: Saddle bar and counter stools
Hazard: The legs on the stools can break, posing a fall hazard.
Remedy: Refund
Consumers should immediately stop using the recalled stools and contact West Elm for information on returning the stools for a full refund. West Elm is contacting known customers directly.
Consumer Contact: West Elm toll-free at 844-824-9811 from 7 a.m. to midnight ET daily or online at www.westelm.com and click on "Safety Recalls" under the "About Us" at the bottom of the page.
Recall Details
Units: About 6,000 (in addition, about 100 were sold in Canada)
Description: The Saddle bar and counter stools have solid wood legs with a pecan-stained finish and were sold in four upholstery options: elephant leather, crosshatch steel/ivory, slate chevron and iron basketweave. The seat height for the bar stools is 30.5 inches with overall dimensions of 20.5 inches wide by 20 inches deep by 41 inches tall. The seat height for the counter stools is 26 inches with overall dimensions of 20.5 inches wide by 20 inches deep by 37.5 inches high. SKU numbers are located on the box of the product, the customer receipt and on a sticker on the bottom of the seat. Recalled SKU numbers are:
SKU |
Type |
Color |
652164 |
Counter Stool |
Elephant Leather |
655472 |
Bar Stool |
Elephant Leather |
1220763 |
Bar Stool |
Iron Basketweave |
1235506 |
Bar Stool |
Iron Basketweave |
1425487 |
Counter Stool |
Iron Basketweave |
1591601 |
Counter Stool |
Iron Basketweave |
1699289 |
Counter Stool |
Slate Chevron |
1700749 |
Bar Stool |
Slate Chevron |
1795665 |
Bar Stool |
Slate Chevron |
1795566 |
Counter Stool |
Slate Chevron |
4737185 |
Bar Stool |
Elephant Leather |
4737318 |
Counter Stool |
Elephant Leather |
8447229 |
Counter Stool |
Crosshatch Steel/Ivory |
8447476 |
Bar Stool |
Crosshatch Steel/Ivory |
9082843 |
Bar Stool |
Crosshatch Steel/Ivory |
9087271 |
Counter Stool |
Crosshatch Steel/Ivory |
Incidents/Injuries: The firm has received six reports of the stools breaking, including one injury.
Sold at: West Elm stores, online at www.westelm.com and the West Elm catalogue nationwide from July 2013 through November 2015 for between $370 and $500 for single stools and between $740 and $1,000 for a set of two.
Importer: West Elm, a division of Williams-Sonoma, Inc., of San Francisco
Manufactured in: China
About U.S. CPSC:
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency's jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.
Media Contact
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Phone: 301-504-7908
Spanish: 301-504-7800
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SOURCE U.S. Consumer Product Safety Commission
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