We Energies Named Best in Midwest for Keeping the Lights On
Award recognizes most reliable electric utilities nationwide
MILWAUKEE, Nov. 16, 2011 /PRNewswire/ -- For the seventh time in the past 10 years, We Energies has won the ReliabilityOne™ award in the Midwest for superior reliability of its electric system.
The award is based on the company's performance for the year 2010. The ReliabilityOne™ award is given annually by PA Consulting Group to the utilities that have excelled in delivering the most reliable electric service to their customers.
"Our company is committed to providing exceptional customer care," said Gale Klappa, chairman, president and chief executive officer of We Energies. "Receiving the ReliabilityOne™ award seven times in the past decade is a great recognition for our employees who dedicate themselves to customer service every day."
All utilities operating electric delivery networks in North America are eligible for the ReliabilityOne™ award. There are five regional awards -- Northeast, Mid-Atlantic, Midwest, Plains and West. The selection is based primarily on reliability statistics that measure the frequency and duration of customer outages. After provisional recipients are identified, each potential winner undergoes an on-site certification -- an independent review of the processes and systems used to collect, analyze and report a company's reliability results.
We Energies has made significant investments in recent years to strengthen the reliability of its network, rebuild hundreds of miles of distribution lines and trim thousands of trees to keep branches and limbs from coming into contact with power lines.
"ReliabilityOne™ Award winners represent the very best our industry has to offer in terms of service quality," said Jeff Lewis, PA Consulting Group's ReliabilityOne™ Program Director. "We Energies has once again demonstrated its unwavering commitment to customers by achieving the highest levels of reliability."
We Energies serves more than 1.1 million electric customers in Wisconsin and Michigan's Upper Peninsula and more than 1 million natural gas customers in Wisconsin. We Energies is the trade name of Wisconsin Electric Power Company and Wisconsin Gas LLC, the principal utility subsidiaries of Wisconsin Energy Corporation (NYSE: WEC). Visit the We Energies website at www.we-energies.com. Learn more about Wisconsin Energy Corporation by visiting www.wisconsinenergy.com.
About PA Consulting Group
PA Consulting Group is a leading management and IT consulting and technology firm. Independent and employee-owned, PA Consulting operates globally in more than 30 countries and transforms the performance of major organizations in both private and public sectors. From initial idea generation and strategy development through to detailed implementation, PA Consulting delivers significant and tangible results. PA Consulting has outstanding technology development capability; a unique breadth of skills from strategy to performance improvement, HR to IT; and strong expertise in communications, defense, energy, financial services, government and public services, healthcare, international development, manufacturing and water. For more information about PA Consulting Group, please visit www.paconsulting.com.
SOURCE We Energies
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