Washington State Department of Labor and Industries Selects InDemand Interpreting to Provide Video Remote Interpreting Services

Unique new program helps injured workers get back to work quicker

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Dec 09, 2014, 08:00 ET

SEATTLE, Dec. 9, 2014 /PRNewswire/ -- Today the Washington State Department of Labor and Industries (L&I) announced a new program for injured workers and crime victims needing language services. The program allows healthcare providers to use Video Remote Interpreting (VRI) services to access an interpreter within seconds. InDemand Interpreting is one of three authorized providers of VRI services for L&I.

This unique and innovative program gives healthcare providers an additional option to using pre-scheduled onsite interpreting or telephonic services. Washington State Department of Labor and Industries spent $13 million for onsite interpreting services for injured workers during 2013. With VRI, providers can access a remote sign language or spoken language interpreter over video with no advance notice. InDemand Interpreting provides the equipment to access these services.

"This program will help injured workers get healthy and back to work quickly by ensuring quality language access," says Andrew Drake, Chief Operating Officer of InDemand Interpreting. "We believe adopting this service will reduce costs for L&I and make it easier for healthcare providers to access language services."

VRI is an effective, easy to use and affordable technology for delivering language services in healthcare. InDemand Interpreting, based in Seattle and a respected national provider of VRI for close to 500 hospitals and clinics, serves more than 100 facilities in Washington State.

Healthcare and medical services providers interested in this program should visit:

InDemand Interpreting
http://www.indemandinterpreting.com/laborandindustries
Labor and Industries
http://www.lni.wa.gov/ClaimsIns/Providers/TreatingPatients/Interpreters/video.asp

About Washington State Department of Labor and Industries

L&I is a diverse state agency dedicated to the safety, health and security of Washington's 2.5 million workers. As administrators of the Washington State workers' compensation system, L&I is similar to a large insurance company, providing medical and limited wage-replacement coverage to workers who suffer job-related injuries and illness.

About InDemand Interpreting

InDemand was founded in 2007 with the vision of ensuring that every patient receives the highest quality healthcare, regardless of language, cultural background or disability. By delivering the most experienced medical interpreters and highest quality video technology, InDemand Interpreting gives doctors, nurses and clinicians the language access they need to provide the best possible care.

For more information visit http://www.indemandinterpreting.com.

Contact: Thomas Schmitz, [email protected]

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SOURCE InDemand Interpreting