PITTSBURGH, July 11, 2011 /PRNewswire/ -- Vivisimo, the leader in Information Optimization, announced today that its Customer Experience Optimization (CXO) solution has been named as a finalist in two categories for Network Products Guide's Product Innovation Awards. CXO was named a finalist in the Enterprise and Optimization Solutions categories. The Product Innovation Awards are an annual recognition awards program and recently included as part of the Golden Bridge Awards program. The program recognizes organizational performance, products and services, executives and management teams, innovations, case studies, product management, public relations, marketing campaigns, and customer satisfaction from every major industry in the world. This year's Product Innovation Awards' finalist list includes several name brands including Apple, Facebook and Twitter amongst many other industry leaders. Winners will be announced at the Golden Bridge Awards ceremony in New York City on August 10, 2011.
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"We are honored to be listed as a finalist in the Product Innovation Awards especially amongst such other well-known competitors," said Tracey Mustacchio, Vice President of Marketing at Vivisimo. "CXO is an innovative solution that combines business processes, human interaction and exclusive technology to secure tangible business objectives that increase the bottom line for our clients."
CXO is a single, easy way to find and leverage information assets anywhere across an enterprise, without compromising security, allowing customer-facing professionals (CFPs) to better satisfy customers. CXO is one of the first solutions to correctly address the needs of sales and customer service departments. Essentially, CXO gives customer service representatives and account managers quick access to all the information about a customer, and all the information needed to assist the customer, no matter where that information is managed inside or outside a company's systems. CXO also targets the $1.4 trillion problem of lost worker productivity fueled by employees losing time looking for information.
Additionally, CXO enables your CFPs to notate and rate information assets in real time, as they are using them, while maintaining the integrity of the original document. These collaborative "mark-up" capabilities transform otherwise static content into assets that continuously increase in value. This capability gives CXO a social networking feel making it more user friendly.
About Vivisimo, Inc.
Vivisimo provides enterprises with information optimization solutions that help maximize the business value of information. Unlike traditional information management products, Vivisimo's innovative solutions help end-users find and take advantage of all appropriate and available information, regardless of source, location or type. Vivisimo's innovative technology is delivered with a focus on end-user satisfaction and application control through easy-to-use interfaces, flexible security management and a modern architecture that enables quick deployment. Vivisimo products are available as standalone information optimization applications or as OEM versions embedded within partner applications and solutions. Vivisimo serves its clients from headquarters in Pittsburgh, USA, and through partners around the world. Visit Vivisimo.com for more information.
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SOURCE Vivisimo, Inc.
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