WASHINGTON, May 21, 2015 /PRNewswire-USNewswire/ -- http://www.cpsc.gov/en/Recalls/2015/Viking-Range-Recalls-Gas-Ranges
Recall Summary
Name of Product: Gas ranges
Hazard: The ranges' ovens can turn on by themselves, posing a burn hazard to consumers.
Remedy: Repair
Consumers should immediately contact Viking Range to schedule a free in-home repair. While waiting for a free repair, consumers can contact Viking Range for steps to avoid a burn injury.
Consumer Contact: Viking Range toll-free at (877) 929-2581, from 8 a.m. to 5 p.m. ET Monday through Friday or www.vikingrange.com and click on Safety Recall Information at the bottom right of the homepage for more information.
Recall Details
Units: About 52,000 in the U.S. and about 8,300 in Canada
Description: This recall involves Viking Range freestanding gas ranges sold in stainless steel, black, white and 21 different colors and finishes. The ranges were sold in various surface configurations: All burners or burners with griddle and/or grill. The ranges are about 36 inches tall to the top of the side trim, 30, 36, 48 or 60 inches wide and 24.5 inches deep to the end of the side panel. The model and serial numbers can be found on a label in one of three locations: On the bottom of the control panel above the door, on the front of the oven cavity below the control panel, or on the inside of the left side panel; which can be seen by removing the left front grate and burner bowl. Consumers should only search for the model and serial number when the range is not hot. Model and serial numbers beginning with the following are included in this recall:
Model Numbers |
Serial Numbers |
VGIC306 |
All |
VGIC308 |
All |
VGIC366 |
All |
VGIC368 |
All |
VGIC486 |
All |
VGIC488 |
All |
VGIC530 |
All |
VGIC536 |
All |
VGCC530 |
From 040108 through 010313 |
VGCC536 |
From 110108 through 010913 |
VGCC548 |
From 020109 through 010913 |
VGCC560 |
From 050111 through 010313 |
VGSC530 |
From 063008 through 063014 |
VGSC536 |
From 113008 through 063014 |
VGSC548 |
From 030109 through 063014 |
Incidents/Injuries: Viking Range has received 75 reports of gas ranges turning on by themselves, including three reports of burns and four reports of property damage claims, with one claim resulting in a payment of $850.
Sold at: ABT, Ferguson, Morrison, Pacific Sales, PC Richard & Son and other stores nationwide from July 2007 through June 2014 for between $4,000 and $13,000.
Manufacturer: Viking Range LLC, of Greenwood, Miss.
Manufactured in: United States
Note: Health Canada's press release is available at http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2015/53433r-eng.php
About U.S. CPSC:
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency's jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.
Media Contact
Please use the phone numbers below for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800
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SOURCE U.S. Consumer Product Safety Commission
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