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U.S. News & World Report Announces Winners of the 2027 Life Insurance Companies Awards

U.S. News & World Report Logo.

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U.S. News & World Report, L.P.

Sep 29, 2026, 10:00 ET

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The awards recognize top-rated life insurance providers based on customer satisfaction, company and service features and policy costs.

WASHINGTON, Sept. 29, 2026 /PRNewswire/ -- U.S. News & World Report, the global authority in rankings and consumer advice, today recognizes the winners of the 2027 Life Insurance Companies Awards. These accolades identify leading life insurance providers to help consumers evaluate policy options and choose coverage that fits their financial goals and budget.

The awards release comes as Americans enter the fall financial planning season, offering timely guidance as families gather for the upcoming holidays and evaluate their coverage needs.

"Selecting life insurance requires clear, reliable data so policyholders can make informed financial decisions," said Rachael Brennan, insurance reporter at U.S. News. "U.S. News' Life Insurance Companies Awards combine empirical industry metrics with direct policyholder feedback to highlight insurers that perform well in specific areas, including whole life coverage, term options, senior plans and ongoing support."

Nationwide earns the title of Best Life Insurance Company Overall, scoring highest across key evaluation metrics. MassMutual earns Best Life Insurance Company for Whole Life for its permanent policy offerings, while Protective earns Best Life Insurance Company for Term Life for its flexible term options.

USAA takes Best Life Insurance Company for Seniors for its specialized coverage options, and Mutual of Omaha earns Best Life Insurance Company for Customer Service based on policyholder feedback in U.S. News' annual survey.

Life Insurance Companies Award Winners

Category

Winner

Best Life Insurance Company Overall


Nationwide

Best Life Insurance Company for Whole Life


MassMutual        

Best Life Insurance Company for Term Life


Protective

Best Life Insurance Company for Seniors


USAA

Best Life Insurance Company for Customer Service        


Mutual of Omaha    

Methodology
U.S. News & World Report has evaluated life insurance companies since 2019. To determine the 2027 Life Insurance Companies award winners, U.S. News researched 17 life insurance companies, surveyed 407 policyholders who purchased coverage within the past five years, collected 657 National Association of Insurance Commissioners (NAIC) data points, and analyzed 3,081 company and policy features.

The awards methodology measures performance across three main areas:

  • Customer Satisfaction: Based on policyholder ratings regarding policy value, claim outcomes, available discounts, and service interactions.
  • Company and Service Features: Assessment of coverage types, rider add-ons, available discounts, and geographic availability.
  • Cost: Comparison of baseline sample premiums and full pricing ranges across various coverage levels.

A full list of the U.S. News Life Insurance Awards is available here. Visit Facebook, Instagram, LinkedIn, Threads, TikTok and X using #USNewsBestInsurance.

About U.S. News & World Report
U.S. News & World Report is the global leader for journalism that empowers consumers, citizens, business leaders and policy officials to make confident decisions in all aspects of their lives and communities. A multifaceted media company, U.S. News provides unbiased rankings, independent reporting and analysis, and consumer advice to millions of people on USNews.com each month. A pillar in Washington for more than 90 years, U.S. News is the trusted home for in-depth and exclusive insights on education, health, politics, the economy, insurance, personal finance, travel, automobiles, real estate, careers and consumer products and services.

SOURCE U.S. News & World Report, L.P.

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