U.S. Gets 4.35 Billion Robocalls in June, According to YouMail Robocall Index

Robocall Volumes Trending Downward for Three Straight Months

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Jul 10, 2019, 09:00 ET

IRVINE, Calif., July 10, 2019 /PRNewswire/ -- Americans received 4.35 billion robocalls in June, down nearly 17% from the all-time high of 5.23 billion in March, marking the nation's third consecutive month with reduced robocall volumes. Despite the decrease, the U.S. has received over 29 billion robocalls already this year and averaged over 145 million robocalls per day in June alone, or 1,678 robocalls per second. These latest monthly figures come from YouMail, a totally free robocall blocking solution for mobile phones.

"This three-month decline in robocall volumes is a positive development," said YouMail CEO Alex Quilici. "However, we have already exceeded 29 billion robocalls so far this year, which is still nearly 90 calls per person in the U.S."

Scam and Telemarketing Calls Declined Again in June

The decline in robocalls for the month was based on a big decline in scam and telemarketing robocalls, a very positive development. Scam calls declined significantly below the 2 billion/month mark in June, down to just over an estimated 1.8 billion, a decline of nearly 200 million more scam calls, and over 450 million scams/month since April.

Type of Robocall	Estimated June Robocalls	Percentage of June Robocalls
Alerts and Reminders	1.03 billion (-6 million)	24% (+1%)
Payment Reminders	915 million (-9 million)	21% (+2%)
Telemarketing	592 million (-106 million)	13% (-2%)
Scams	1.81 billion (-199 million)	42% (-1%)

In June, only four types of scams exceeded more than 100 million calls each: Health/Health Insurance Scams, Student Loan Scams, Interest Rate Scams, and Social Security Scams. Further, there were sizable decreases in Search Listing Scams (down 46%) and Easy Money Scams (down 20%).

Top Scam Robocalls of May 2019

Rank	Type of Scam	Estimated June Robocalls	Summary of Scam
1	Health/Health Insurance Scams	248.9m (+7.9 million)	Identity theft/scam payments/illegal solicitations
2	Student Loans Scams	144m (-39.7 million)	Identity theft/scam payments
3	Interest Rate Scams	139.2m (-21.3 million)	Identity theft
4	Social Security Scams	100.5 (-5.5 million)	Fake search listing fees
5	Easy Money Scams	88m (-23.4 million)	Make money fast scams

The top 5 specific annoying telemarketing and/or scam calls people got in the U.S. were the following:

1	Health Insurance – Pre-Approvals Ready	69.3m
2	Interest Rate – Visa Alert System	55.8m
3	Student Loan – New Changes	48.1m
4	Home Security - Home Security Promotions	41.4m
5	Social Security – Want To Know About Case	36.0m

This table above shows that just five individuals or groups of individuals likely caused over 250 million collective robocalls in June.

"Winners" in May 2019

The cities, area codes and states with the highest volumes of robocalls in June closely matched the volumes from May, though all the leaders experienced decreased volumes.

City with the Most Robocalls:	Atlanta, GA (171.3 million)
City with the Most Robocalls/Person:	Washington, DC (44.4/person)
Area Code with the Most Robocalls:	404 in Atlanta, GA (71.7 million)
Area Code with the Most Robocalls/Person:	404 in Atlanta, GA (58.6/person)
State with the Most Robocalls:	Texas (507.5 million)
State with the Most Robocalls/Person:	Louisiana (28/person)

This data is provided by YouMail, a free robocall blocking app for mobile phones. YouMail recently won the American Business Awards' Gold Stevie Award for Technical Innovation of the Year, and the YouMail app was named the nation's best robocall-blocking solution in a competition organized by Geoffrey Fowler of the Washington Post.

YouMail blocks unwanted robocallers by making sure the user's phone doesn't ring, and then plays an out-of-service message that leads them to think they dialed an invalid number. YouMail identifies problematic numbers and robocalls using a combination of its recently patented audio fingerprinting technology, call patterns, and consumer feedback.

YouMail provides the YouMail Robocall Index to estimate robocall volume across the country and for specific area codes every month. This estimate is formed by extrapolating from the behavior of the billions of calls YouMail has handled for its users, and these statistics are regularly cited by the FCC as a definitive source for national data trends.

For a full ranking of cities, states and area codes, as well as details on the behavior of robocallers in each area code, please see http://robocallindex.com. To listen to actual voice messages left by robocallers, please visit the YouMail Directory. To join the YouMail Robocall Index mailing list, please write to [email protected].

About YouMail, Inc.
YouMail, Inc. is the leading provider of intelligent, cloud-based telecommunication services. The company's flagship service provides an automated virtual receptionist that replaces the subscriber's voicemail on iPhone, Android, and Windows phones. This service stops robocalls, and delights other callers by instantly greeting, routing, and responding to them, personally and memorably, and even provides free conference calls. YouMail also provides data on problematic phone number behavior, through a reverse phone lookup service that allows anyone to identify and comment on suspicious numbers, an application program interface (API) that any telecom service provider or third-party developer can use to determine whether a number is problematic, and the YouMail Robocall Index™, which since its launch in in September 2015 has emerged as the nation's definitive source on robocalling data for telecom carriers, smartphone and app companies, and public policymakers. Headquartered in Irvine, Calif., YouMail, Inc. was founded in 2007 and is privately funded.