WASHINGTON, Oct. 22, 2015 /PRNewswire-USNewswire/ -- http://www.cpsc.gov/en/Recalls/2016/United-States-Stove-Company-Recalls-Pellet-Stoves/
Recall Summary
Name of Product: Pellet Heater/Stove
Hazard: The internal fire box baffle can degrade, overheat and pose a fire hazard.
Remedy: Refund
Consumers should immediately unplug these units, stop using the product and return the circuit board and serial face plate to the firm for $868 cash or $1,200 credit towards the purchase of any United States Stove Company product.
Consumer Contact: United States Stove Company toll-free at 844-211-6025 from 8 a.m. to 5 p.m. CT Monday through Friday, email at [email protected] or online at www.usstove.com. For a direct link to the product return site please visit www.rebateoffer.biz.
Recall Details
Units: About 4,400
Description: The recall includes United States Stove Company's HomComfort 2400 24K BTU Pellet Heater/Stoves. These steel and polycarbonate products are grey and are used as a window mounted heating appliance. The heaters measure about 21.5 inches high by 24.5 inches deep by 23 inches wide. Serial numbers included in the recall are 0451 through 4420, 5681 through 5890 and 6301 through 6310. The firm name and serial number are printed on the faceplate attached by screws on the front bottom of the unit.
Incidents/Injuries: The United States Stove Company has received 16 reports of fire and property damage. No injuries have been reported.
Sold at: Northern Tool, Orsheln, Orgill Brothers and Rural King home heating retailers and online at www.HomeDepot.com, www.Lowes.com and www.NorthernTool.com from April 2010 through March 2012 for about $1000.
Importer: Unites States Stove Company, of South Pittsburg, Tenn.
Manufactured in: China
About U.S. CPSC:
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency's jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.
Media Contact
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SOURCE U.S. Consumer Product Safety Commission
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