United Airlines Opens New San Diego United Club, Consolidates Operations

Lounge opening coincides with relocation of gates and ticketing

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Aug 12, 2013, 02:19 ET

SAN DIEGO, Aug. 12, 2013 /PRNewswire/ -- United Airlines tomorrow will open its new United Club lounge in Terminal 2 at San Diego International Airport, the third club to feature the airline's new design concept. The opening coincides with the consolidation of United's terminal facilities to the newly expanded Terminal 2 West, offering customers a new ticketing lobby, baggage claim area and improved shopping and dining options.

The 5,842-square-foot United Club in San Diego is located in Terminal 2 West on the Mezzanine level, directly above the airport's new Sunset Cove, an atrium that offers panoramic views of the airfield. The United Club features spectacular views of the Point Loma seaside community, balcony lounge seating within the atrium and a centrally located buffet and bar. The new and improved furnishings enable customers to relax or work with greater ease and comfort.

"The new United Club in San Diego offers customers an improved airport lounge experience that reflects a true Southern California ambiance," said Martin Hand, senior vice president of customer experience at United. "Our investment in our clubs and airport facilities worldwide underscores our ongoing commitment to improving the overall travel experience for our customers."

United is investing more than $50 million this year to renovate several of the airline's 49 United Club locations. United unveiled the new design prototype with the opening of the United Club in Terminal 2 at Chicago O'Hare International Airport last year. The airline recently opened a newly designed United Club at Seattle-Tacoma International Airport.

As with all United Club lounges, members may enjoy complimentary snacks, beverages and Wi-Fi.

Consolidated Operations and Other Improvements
United is consolidating its operations at San Diego International Airport, relocating gates to Terminal 2 West and repositioning its ticket counters to the west end of the terminal. United is one of the largest airlines at San Diego International Airport, offering 45 flights a day to the carrier's eight domestic hubs.

In addition to redesigning several of its airport lounges, United recently opened its new Terminal B south concourse at Houston's George Bush Intercontinental Airport, a 225,000-square-foot facility that features modern and expanded gate-lounge areas, additional electric power outlets and more space for carry-on luggage. United is similarly retrofitting its gate areas in Terminal 2 at Chicago O'Hare International Airport and recently launched an innovative new customer service center at its Chicago hub to serve customers more quickly and effectively.

About United
United Airlines and United Express operate an average of 5,341 flights a day to more than 360 airports across six continents. In 2012, United and United Express carried more passenger traffic than any other airline in the world and operated nearly two million flights carrying 140 million customers. United is investing in upgrading its onboard products and now offers more flat-bed seats in its premium cabins and more extra-legroom economy-class seating than any airline in North America. In 2013, United became the first U.S.-based international carrier to offer satellite-based Wi-Fi on long-haul overseas routes. The airline also features DIRECTV® on 200 aircraft, offering customers more live television access than any other airline in the world. United operates nearly 700 mainline aircraft and has made large-scale investments in its fleet. In 2013, United will continue to modernize its fleet by taking delivery of more than two dozen new Boeing aircraft. The company expanded its industry-leading global route network in 2012, launching nine new international and 18 new domestic routes. Business Traveler magazine awarded United Best Airline for North American Travel for 2012, and readers of Global Traveler magazine have voted United's MileagePlus program the best frequent flyer program for nine consecutive years. According to the 4^th annual Switchfly Reward Seat Availability Survey published by IdeaWorksCompany in May 2013, United has the most saver-style award-seat availability among the largest U.S. global airlines. United is a founding member of Star Alliance, which provides service to 195 countries via 28 member airlines. More than 85,000 United employees reside in every U.S. state and in countries around the world. For more information, visit united.com or follow United on Twitter and Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol UAL.

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SOURCE United Airlines