United Airlines Offers Options to Customers Affected by Severe Winter Weather in Midwest and East Coast

The fastest way for customers to change travel plans is via united.com or the United mobile app

News provided by

Jan 02, 2014, 05:23 ET

CHICAGO, Jan. 2, 2014 /PRNewswire/ -- United Airlines today announced travel options for customers whose flight plans may be disrupted by winter weather impacting the Midwest and East Coast regions. Weather conditions will lead to the delay or cancellation of certain flights into and out of several Midwest and East Coast airports, including United's hubs at Chicago, Cleveland, Newark and Washington Dulles. For a complete list of affected airports, see www.united.com/travelwaivers.

Checking Flight Status and Changing Travel Plans

Customers ticketed on flights to, from or through airports in the path of the storm may reschedule their itineraries with a one-time date or time change, and the airline will waive the change fees. Find complete details, eligible travel dates and updates at www.united.com/travelwaivers.

Customers may check flight status, change travel plans quickly and create new travel plans conveniently via united.com or the United mobile app. United encourages customers to check their flight status online before leaving for the airport.

About United

United Airlines and United Express operate an average of more than 5,300 flights a day to more than 360 airports across six continents. In 2012, United and United Express carried more passenger traffic than any other airline in the world and operated nearly two million flights carrying 140 million customers. United is investing in upgrading its onboard products and now offers more flat-bed seats in its premium cabins and more extra-legroom, economy-class seating than any airline in North America. In 2013, United became the first U.S.-based international carrier to offer satellite-based Wi-Fi on long-haul overseas routes. The airline also features DIRECTV® on more than 200 aircraft, offering customers more live television access than any other airline in the world. United operates nearly 700 mainline aircraft and has made large-scale investments in its fleet. Business Traveler magazine awarded United Best Airline for North American Travel for 2013, and readers of Global Traveler magazine have voted United's MileagePlus program the Best Frequent-Flyer program for 10 consecutive years. According to the 4^th annual Switchfly Reward Seat Availability Survey published by IdeaWorksCompany in May 2013, United has the most saver-style award-seat availability among the largest U.S. global airlines. Air Transport World named United as the Eco-Aviation Airline of the Year Gold Winner in 2013. United is a founding member of Star Alliance, which provides service to 195 countries via 28 member airlines. More than 85,000 United employees reside in every U.S. state and in countries around the world. For more information, visit united.com or follow United on Twitter and Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol UAL.

(Logo: http://photos.prnewswire.com/prnh/20130404/MM89155LOGO)

SOURCE United Airlines