United Airlines Offers Customers Additional Rebooking Flexibility Following Brussels Tragedies

Customers currently booked through March 31 have new rebooking options

News provided by

Mar 22, 2016, 08:12 ET

CHICAGO, March 22, 2016 /PRNewswire/ -- As the situation at the Brussels Zaventem International Airport evolves, United Airlines late this afternoon extended its travel waiver to enable additional customers ticketed on United flights to and from Brussels the flexibility to reschedule or change their itineraries.

For customers ticketed to or from Brussels through March 31, 2016:

United will waive change fees and any differences in fare for customers who choose to rebook their travel to Brussels through April 12, 2016, subject to the airport reopening and flights resuming. The airline will also enable these customers to rebook their existing Brussels itineraries to arrive in or depart from Amsterdam, Dusseldorf, Frankfurt, London, Luxembourg or Paris.
For customers who would like to postpone their travel plans to Brussels until after April 12, 2016, and for customers who wish to fly to a new destination other than those listed above, United will waive the change fee. A difference in fare may apply. Rescheduled travel needs to be completed within one year of the date when the original ticket was issued.

Customers ticketed on flights that are canceled may receive a refund to the original form of payment.

United will continue to update its travel waivers, with additional information available via united.com/travelwaivers. Customers can check the status of their flights and make travel changes on the United app or by visiting united.com.

United Airlines continues to offer its thoughts and prayers to those affected by today's tragedies.

The airline has been in contact with all of its Brussels airport employees as well as its crewmembers who were laying over in Brussels, and all are accounted for and safe.

About United

United Airlines and United Express operate an average of nearly 5,000 flights a day to 342 airports across six continents. In 2015, United and United Express operated nearly two million flights carrying 140 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates more than 700 mainline aircraft, and this year, the airline anticipates taking delivery of 20 new Boeing aircraft, including 737 NGs, 787s and 777s. The airline is a founding member of Star Alliance, which provides service to 192 countries via 28 member airlines. Approximately 84,000 United employees reside in every U.S. state and in countries around the world. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol UAL.

Logo - http://photos.prnewswire.com/prnh/20130404/MM89155LOGO

SOURCE United Airlines