UCaaS Market Growing at 10.5% CAGR to 2020

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Aug 19, 2015, 06:30 ET

CHICAGO, August 19, 2015 /PRNewswire/ --

The 2015 Unified Communication as a Service market report says increasing trend in mobility and BYOD environments is pushing the UCaaS market ahead, as UCaaS provides best infrastructure for these trends.

Complete report on Unified Communication as a Service (UCaaS) market spread across 146 pages, profiling 10 major companies and supported with 77 tables and 63 figures is now available at http://www.marketreportshub.com/unified-communication-as-a-service-ucaas-industry-research-2020-marketsandmarkets.html .

UCaaS has changed the ways in which business communication is done as UC services have made it easy to address communication related challenges in businesses. To reduce the burden of SMB's, various companies such as Cisco, IBM, MSFT, Avaya, and HP are coming out with various low cost solutions, which improve the work environment in and out of office by serving customer better, connecting the stakeholders, enabling access from remote locations, and providing a collaborative platform for secure business. Consumer goods & retail industry is considered as a very competitive market because of wider customer choice and most of business in retail industry depends on communication processes. UCaaS helps retail outlets to streamline the business process by enabling quick, real time service and faster transaction closures. The customized and personalized experiences provided by UCaaS in the purchase cycle helps the retail outlets improve customer loyalty.

UCaaS solutions integrate voice, messaging, video, and desktop applications. It helps in unifying workplace through better solutions for connectivity across mobile and fixed devices. It helps in integrating various communication tools at one platform, such as LinkedIn, YouTube, Skype, Lync, email and other, which allows the user to select the best possible medium which suits the business needs. The most attractive features which influence the adoption of UCaaS by SMB's are robust phone features, full network security, secure Wi-Fi access from anywhere, reliable network infrastructure, and tight integration with desktop applications at very low cost, which allows the SMBs to reduce their operational cost and improve productivity.

The Unified Communication as a Service (UCaaS) Market by Components (Telephony, Unified Messaging, Conferencing, Collaboration Platforms & Applications), Organization Size (Small Businesses, Medium Businesses, Enterprise and Large Enterprises) and Geography - Global Forecast to 2020 research report profiles companies like Alcatel - Lucent, Avaya, Cisco, Computer Sciences Corporation (CSC), Hewlett-Packard, IBM, Microsoft, Polycom, Verizon Communication and VOSS. Order a copy of this UCaaS research at http://www.marketreportshub.com/purchase?rpid=3064 .

The report covers all the major sub-segments of the UCaaS market and provides the quantitative (market size and market growth) and qualitative (trends, analysis, and insights) information for those segments. This comprehensive coverage of the UCaaS market provides important inputs, such as drivers, restraints, and opportunities in this market, profiles the major players in this market, maps the competitive landscape, and provides the overall perspective on the UCaaS market in the various verticals and regions. The UCaaS market is segmented on the basis of components into telephony, unified messaging, conferencing, collaboration platforms, and applications; on the basis organization size into small businesses (0-99), medium businesses (100-999), enterprises (1000-9999), and large enterprises (1000 +); on the basis of industry/verticals into banking, financial services, and insurance (BFSI), telecom IT (IT), consumer goods & retail, healthcare, public sector & utilities, logistics & transportation, travel & hospitality, and others (including education, media & entertainment, manufacturing); and by region into North America (NA), Asia-Pacific (APAC), Europe (EU), Middle East and Africa (MEA), and Latin America (LA).

For the IT and Telecommunication market stakeholders, MarketReportsHub.com has a range of 2015 published research titles that might be of interest:

Managed Mobility Services Market by Solution (Sourcing & Logistics Management, Mobile Service Management, Security & Content Management, Device & Systems Management, Application & Collaboration Management, Program & Financial Management) - Global Forecast to 2019: The major driving force for the managed mobility services market is the augmented due to the prevalent usage of mobile devices for business work. Today, companies are increasingly focusing on the mobility medium for efficient and real-time collaboration among employees for enhancing organizational productivity by serving its clientele in a better manner. Thereby, this boosts businesses to consider MMS solutions that can supplement their business advancements and improve customer relations leveraging secure mobility. Companies like AT&T Inc., Fujitsu Ltd., IBM Corporation, Wipro Ltd., Orange Business Services, Telefonica S.A., Deutsche Telekom AG, Hewlett-Packard, Vodafone Group PLC. and Accenture PLC are profiled in this research available at http://www.marketreportshub.com/managed-mobility-services-industry-research-marketsandmarkets.html .

Workspace as a Service Market by Solutions (Virtual Desktop Infrastructure and Applications, Desktop as a Service, Hosted Applications, Security Solutions), Services (Managed Service, System Integration, Consulting) - Global Forecast to 2019: The demand for cloud-based workspace solutions is increasing rapidly as many enterprises offer flexibility to their employees to work from anywhere, anytime, using their mobile devices. This market incorporates solutions which are required to manage various business applications and corporate data on centralized remote data centres. It is a highly competitive market with existing service providers with greater geographic reach along with niche players. Furthermore, untapped demand in the emerging markets is the key reason for the players coming up in the recent years. North America is expected to be the biggest market in terms of revenue contribution, while Asia-Pacific (APAC) is expected to experience increased market traction, during the forecast period. The major players in the WaaS market included in this report are the Amazon, Citrix, Microsoft, Tech Mahindra, VMware, Colt, Econocom, Getronics, Independence IT, and Unisys. Read more at http://www.marketreportshub.com/workspace-as-a-service-industry-research-marketsandmarkets.html .

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