Ubiquity Global Services Announces Deal With Wave Crest
Ubiquity to Perform Comprehensive Services Work
NEW YORK, Feb. 23, 2015 /PRNewswire/ -- Ubiquity Global Services, an innovative Business Process Outsourcing (BPO) organization, today announced the signing of an agreement to provide services to Wave Crest, a global digital payments provider.
"Wave Crest helps businesses of all sizes streamline all types of business payments, and control expenses with enhanced convenience, flexibility, and security," said Miles Paschini, Group President. "Ubiquity's deep payments experience and diverse geographical footprint will enhance our 24/7 support of customers around the globe."
Ubiquity was awarded a multi-year contract to provide a range of services to Wave Crest's customers. The services commenced in January 2015 from Ubiquity's San Salvador, El Salvador contact center with additional launches in Omaha, Nebraska, Lisbon, Portugal, and Bacolod, Philippines planned.
"We're pleased to be providing services to Wave Crest," said Matt Nyren, Founder and President, Ubiquity Global Services. "Our heritage in the payments industry allows us to go beyond the role of a typical outsourcer. Ubiquity will be delivering advanced solutions and working together with Wave Crest to enhance processes and customer experience."
About Ubiquity Global Services
Ubiquity Global Services (www.ubiquitygs.com) is a Business Process Outsourcing (BPO) organization offering innovative customer experience management solutions designed to improve user satisfaction while reducing total servicing costs. Our solutions include live customer support services, interactive voice response solutions (IVR), multichannel real-time servicing and a variety of physical correspondence services. Ubiquity has developed a next-generation technology platform engineered for operational excellence while delivering our clients meaningful and actionable business intelligence. Headquartered in New York City, our expanding network includes service delivery locations in the United States, Portugal, El Salvador and the Philippines. Together with our clients, Ubiquity is pioneering a new approach for maximizing the potential of every customer contact.
Contact
Ubiquity Global Services
Daisy Millosa
Phone: +1 212-381-4680
Email: [email protected]
SOURCE Ubiquity Global Services
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