Ubiquity Announces Partnership With XcellaPay

NEW YORK, July 15, 2014 /PRNewswire/ -- Ubiquity Global Services, a multinational services organization with deep expertise in the payments and digital commerce space, today announced the execution of a strategic partnership agreement with XcellaPay, Inc. a financial transactions processor in the fast-growing global payments industry.

Ubiquity will provide customer care services, an interactive voice response (IVR) solution, dispute and chargeback management and other support services for XcellaPay. 

"We're excited to be partnering with Ubiquity," said Steve Grubb, XcellaPay's President and CEO.  "Their strong processing and emerging payments experience allows XcellaPay grow our business while ensuring the integrity of the customer's experience."

"We're thrilled to announce our strategic partnership with XcellaPay," said Ubiquity's vice president of operations, Sagar Rajgopal. "Their innovative technology is making a serious breakthrough in the payments industry and we're extremely excited to be a part of the company's growth story. We look forward to adding significant value by leveraging our deep expertise in this space to help XcellaPay provide world class customer service to their customers."

About Ubiquity Global Services

Ubiquity Global Services (www.ubiquitygs.com) is a services organization offering a wide variety of support services designed to improve customer satisfaction while reducing operating costs. The company's offering includes customer experience management services, interactive voice response (IVR) solutions, multi-channel real-time servicing and risk management. Ubiquity has developed a next-generation technology platform engineered for operational excellence while delivering clients meaningful and actionable business intelligence. Headquartered in New York City, the company's expanding network includes service delivery locations in the United States, El Salvador and the Philippines. Together with its clients, Ubiquity is pioneering a new approach for maximizing the potential of every customer contact.

Contact:

Eileen Park
Phone: +1 212-381-4680
Email: [email protected]

About XcellaPay

XcellaPay provides highly customizable, payment processing solutions for the international market on its very innovative processing platform. It offers a spectrum of prepaid card services, including card transactions processing and value added services such as program management, strategic consulting, and card management for financial institutions and program managers. XcellaPay was founded in 2010 and is based in Atlanta, Georgia.

For more information visit:
www.xcellapay.com

Contact:

Cheri Mangum
Email: [email protected]
Phone:  385-848-7745

SOURCE Ubiquity Global Services

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