Ubiquity Announces Partnership With Meta Payment Systems
Ubiquity to Deliver Services for Innovative Payments Provider
NEW YORK, Feb. 20, 2015 /PRNewswire/ -- Ubiquity Global Services, a leading outsourcing organization with deep expertise in the payments and digital commerce space, today announced the execution of a strategic partnership with Meta Payment Systems®, a division of MetaBank® and one of the leading enablers of innovative prepaid and emerging payments solutions.
Ubiquity will provide live voice customer care, an interactive voice response (IVR) solution and disputes and chargeback management services for Meta Payments Systems.
"We are excited to be partnering with Ubiquity," said Scott Scovel, Meta's senior vice president of product management. "The company's unique heritage in emerging payments and its reputation for delivering value added services from contact centers all over the world impressed us. The partnership with Ubiquity supports Meta Payment System's growth strategy while assuring for the integrity of the customer experience."
"We're delighted to announce our strategic partnership with Meta Payment Systems," said Ubiquity's chief executive officer, Ray Iglesias. "Meta is one of the most important institutions in the emerging payments space, and we are happy to be a part of the company's growth story. We look forward to adding significant value by leveraging our deep expertise in the payments servicing arena and helping Meta to continue delivering world class customer service to its customers."
About Ubiquity Global Services
Ubiquity Global Services (www.ubiquitygs.com) is a multinational outsourcing organization headquartered in New York with service delivery locations in the United States, Portugal, El Salvador and the Philippines. Founded in 2012, Ubiquity offers innovative customer experience management solutions designed to improve user satisfaction while reducing total servicing costs. Our solutions include live customer support, interactive voice response (IVR), risk management and a variety of digital and physical correspondence services. Ubiquity has developed a next-generation technology platform that powers processes engineered for operational excellence while delivering our clients meaningful and actionable business intelligence. Together with our clients, Ubiquity is pioneering a new approach for maximizing the potential of every customer contact.
Contact:
Daisy Millosa
Phone: +1 212-381-4680
Email: [email protected]
About Meta Payment Systems
MetaBank, through its Meta Payment Systems® (MPS) division, delivers innovative financial products that change the way people use, borrow and manage money. Based in Sioux Falls, S.D., MPS is a recognized leader in the prepaid-card industry and provides innovative payment solutions delivered nationally in collaboration with market-leading partners. MPS focuses on offering specific product solutions in the following areas: prepaid cards, credit products, electronic funds transfer and ATM sponsorship. Meta Financial Group, Inc.® (NASDAQ Global Market®: CASH), is the holding company for federally chartered savings bank MetaBank, Member FDIC. For more information, visit metapay.com.
For more information visit www.metapay.com.
Contact:
Toni Cranny
Phone: +1 605 782 0997
Email: [email protected]
SOURCE Ubiquity Global Services
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