WASHINGTON, May 11, 2016 /PRNewswire-USNewswire/ -- http://www.cpsc.gov/en/Recalls/2016/Twin-Go-Recalls-Baby-Carriers/
Recall Summary
Name of Product: Baby carriers
Hazard: The waist buckle can break, posing a fall hazard to children in the carrier.
Remedy: Repair
Consumers should immediately stop using the infant carrier and contact TwinGo for a free repair kit. A free replacement buckle will be provided with instructions. A repair video is also available at http://twingocarrier.com/pages/repairkit.
Consumer Contact: TwinGo toll-free at 888-288-9342 from 9am-5pm EST Monday-Friday, via email at [email protected] or online at www.TwinGoCarrier.com and click on "Product Recall" at the bottom of the page for more information.
Recall Details
Units: About 4,000 (in addition, about 160 were sold in Canada)
Description: The Twin Go Original Carrier is an infant carrier designed to carry one or two babies against the caregiver's body at the waist. It is intended for babies that are from 10 to 45 pounds. "Twin Go" is printed on a label located on the front of the carrier and an 11-digit batch number is printed on a label sewn to the waistband. Batch numbers included in this recall: 23014024003, 01515026003, and 21615019001. They were sold in fabric that is black on the outside and blue or orange on the inside.
Incidents/Injuries: The firm has received 13 reports of buckles breaking worldwide, including 10 in the U.S., one in Canada and two in the UK. No injuries have been reported.
Sold at: Boutique stores nationwide and online at Amazon.com and TwinGoCarrier.com from December 2014 through May 2016 for about $215.
Importer: TwinGo LLC, of Mclean, Va.
Manufactured in: China
Note: Health Canada's press release is available at http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2016/58292r-eng.php
About U.S. CPSC:
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency's jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.
Media Contact
Please use the phone numbers below for all media requests.
Phone: 301-504-7908
Spanish: 301-504-7800
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SOURCE U.S. Consumer Product Safety Commission
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