The Right IT Organizational Structure Can Reduce Turnover and Increase Innovation, According to Info-Tech Research Group

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Sep 02, 2022, 11:00 ET

TORONTO, Sept. 2, 2022 /PRNewswire/ - Global IT research and advisory firm Info-Tech Research Group has published its newest research-backed blueprint, Redesign Your IT Organizational Structure. Digital technology and information transparency drive organizations to reorganize around customer responsiveness. As businesses aim to remain relevant in an increasingly competitive market, organizational design must be forward-looking and ready to adapt to rapid pivots in technology and customer demands.

A guide on how build an organizational design to reduce turnover and increase innovation, as outlined by Info-Tech Research Group's Redesign Your IT Organizational Structure blueprint. (CNW Group/Info-Tech Research Group)

Info-Tech reports that the current IT structure of many organizations does not align with the strategic objectives, and that inefficiencies in how the IT function is currently operating may be present. As a result, IT employees are unclear about their roles and responsibilities, leading to inconsistent service.

However, many organizations struggle to redesign their IT organizational structure because they often create a new organizational chart without including the IT leadership team and business members in these changes.

"An organizational structure is much more than a chart with titles and names," says Allison Straker, research director at Info-Tech Research Group. "It defines the way that the organization operates on a day-to-day basis to enable the successful delivery of the organization's information and technology objectives. Moreover, organizational design sees beyond the people that might be performing a specific role."

According to Info-Tech's research and insights, understanding the drivers, context, and strategies that will inform the structure are all crucial factors for a successful IT organizational redesign. An organizational design is a change initiative that will require buy-in and requires identifying gaps in delivery, sourcing strategies, customers, and degrees of centralization to be successful.

"Redesigning an IT organizational structure can be a small or large change transformation for your organization," explains Brittany Lutes, senior research analyst at Info-Tech Research Group. "Create a structure that is equally mindful of the opportunities and the constraints that might exist and ensure it will drive the organization towards its vision with a successful implementation."

IT design needs to support business objectives, not just IT needs. Info-Tech's resource outlines several advantages of an IT design. These advantages include:

Enabling IT to fulfill an organization's strategic mission and vision of all technical and digital initiatives.
Assisting the business with clarity on who and where to direct concerns or questions.
Reducing the likelihood of turnover costs as IT employees understand their roles and importance.
Creating a method to communicate how the organizational structure aligns with the strategic initiatives of IT.
Increasing the ability to innovate the organization.

Before undertaking an organizational redesign, business leaders should ensure they engage in change management practices that are needed from the onset to ensure the implementation of an organizational structure.

The complete Redesign Your IT Organizational Structure blueprint can be downloaded and viewed now.

To learn more about Info-Tech Research Group and to download the latest research, visit www.infotech.com and connect via LinkedIn, Twitter, and Facebook.

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About Info-Tech Research Group

Info-Tech Research Group is one of the world's leading information technology research and advisory firms, proudly serving over 30,000 IT professionals. The company produces unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. For 25 years, Info-Tech has partnered closely with IT teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

Media professionals can register for unrestricted access to research across IT, HR, and software and over 200 IT and Industry analysts through the ITRG Media Insiders Program. To gain access, contact [email protected].

SOURCE Info-Tech Research Group