The Home Depot Opens Third and Largest Direct Fulfillment Center

Other openings include technology center and online customer service facility

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Sep 18, 2015, 08:00 ET

ATLANTA, Sept. 18, 2015 /PRNewswire/ -- The Home Depot®, the world's largest home improvement retailer, today announced three facility openings to support its online business, information technology transformation and overall interconnected retail strategy.

Today, the company will officially open its third and largest of three new direct fulfillment centers to support the continued growth of its online sales, which now account for approximately five percent of total revenues. The new 1.6 million square foot facility is located in Troy Township, Ohio and is expected to eventually employ 500.

The company opened two other direct fulfillment centers last year; one in Locust Grove, Ga., just outside Atlanta, and another in Perris, Calif. These new facilities enable the company to deliver 90 percent of Home Depot online orders of regionally stocked parcel items in two business days or less using economical ground delivery service.

The company also announced that in October it will officially open its new Marietta Technology Center, a 200,000 square foot office complex in Marietta, Ga. for approximately 1,000 information technology associates, with the expectation of eventually adding an additional 500 IT jobs at this location. Since 2007, the company has aggressively enhanced its IT capabilities in conjunction with its supply chain and merchandising transformations.

In November, the company will open a third Online Customer Care operation in Tempe, Az., bringing 800 new jobs to that community. This will be the third online customer service operation dedicated to the online business. In 2012, the company opened two other online customer service centers; one in Kennesaw, Ga., an Atlanta suburb, and another in Ogden, Utah, just outside Salt Lake City.

"These investments are advancing our interconnected retail strategy, which allows our customers to engage with Home Depot however they choose," said Craig Menear, Chairman, CEO and president of The Home Depot. "We're also pleased to contribute to the economic growth of these communities."

Digital Newsroom
Mark Holifield, executive vice president – supply chain and product development for The Home Depot, takes a closer look at the new direct fulfilment center on The Home Depot's digital newsroom.

The Home Depot is the world's largest home improvement specialty retailer, with 2,270 retail stores in all 50 states, the District of Columbia, Puerto Rico, U.S. Virgin Islands, Guam, 10 Canadian provinces and Mexico. In fiscal 2014, The Home Depot had sales of $83.2 billion and earnings of $6.3 billion. The Company employs more than 370,000 associates. The Home Depot's stock is traded on the New York Stock Exchange (NYSE: HD) and is included in the Dow Jones industrial average and Standard & Poor's 500 index.

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SOURCE The Home Depot