The Hanover Receives National Quantum Award From NetVU

Company is recognized for superior technology innovation and responsiveness to agents

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Apr 21, 2015, 10:26 ET

WORCESTER, Mass., April 21, 2015 /PRNewswire/ -- The Hanover Insurance Group (NYSE: THG), recently was presented the NetVU Quantum Award at the NetVU15 conference- one of the largest insurance technology shows in the country. The award recognizes The Hanover's innovative technology, streamlined workflows and its exceptional commitment to independent agents.

NetVU is a national organization focused on promoting education, innovation and technological advancements within the insurance industry. The Quantum Award is presented to an insurance carrier that makes meaningful strides in simplifying processes and developing unique technology systems for independent agents across the country.

"We are very honored to receive this award," said Richard W. Lavey, president, personal lines and chief marketing officer at The Hanover. "Our team of technology experts and industry professionals works closely with our agent partners every day to help us create tools and processes that enhance our agents' operating practices, helping them to achieve their business goals. We're proud to be recognized by NetVU as one of the most innovative national carriers in the industry."

The Quantum Award was presented to The Hanover based on efforts relating to its new personal lines product, The Hanover Platinum Experience, and its commercial lines process updates. NetVU cited innovative rating processes and technology enhancements as setting the company apart from other national carriers. The Hanover's efforts to reduce commercial lines referrals improved straight through processing results and turnaround times for agents. NetVU also commended The Hanover for collaborating throughout the process with its agents to identify ways to simplify account managers' most frequent tasks, including updating its agency portal, advancing commercial lines technology and developing innovative rating logic.

"We constantly strive to exceed the needs of our agents, while engaging them in the process," Lavey said. "We believe this award highlights our passion for innovation and providing responsive service for our agents, further demonstrating our deep commitment to the independent agency channel."

For more information on The Hanover, please visit hanover.com.

About The Hanover
The Hanover Insurance Group, Inc., based in Worcester, Mass., is the holding company for several property and casualty insurance companies, which together constitute one of the largest insurance businesses in the United States. For more than 160 years, The Hanover has provided a wide range of property and casualty products and services to individuals, families, and businesses. The Hanover distributes its products through a select group of independent agents and brokers. Together with its agents, the company offers specialized coverages for small and mid-sized businesses, as well as insurance protection for homes, automobiles, and other personal items. Through its international member company, Chaucer, The Hanover also underwrites business at Lloyd's of London in several major insurance and reinsurance classes, including marine, property and energy. For more information, please visit hanover.com.

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Emily Trevallion
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SOURCE The Hanover Insurance Group, Inc.