WORCESTER, Mass., Aug. 29, 2011 /PRNewswire/ -- The Hanover Insurance Group, Inc. (NYSE: THG), a leading provider of property and casualty products nationwide, today announced it has mobilized its catastrophe response team to assist policyholders impacted by hurricane Irene.
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CAT team members are already on the ground, supporting local adjusters in the Northeast to ensure timely response to any possible claims resulting from the storm.
"As always, The Hanover is deeply concerned about individuals and businesses that may have been impacted by the hurricane," said Marita Zuraitis, president, property and casualty companies, The Hanover. "We are already on the ground, standing by, ready to quickly support our independent agent partners and their customers throughout the recovery process."
The Hanover customers can submit claims by contacting their local independent agent or calling the company's toll-free customer service line at (800) 628-0250, which is available 24 hours a day, seven days a week. Claims also may be reported at www.hanover.com. Customers are advised to locate their policies, if possible, before calling their agent or the company, to expedite the claim reporting process.
About The Hanover
The Hanover Insurance Group, Inc. (NYSE: THG), based in Worcester, Mass., is the holding company for a group of insurers that includes The Hanover Insurance Company, also based in Worcester, Citizens Insurance Company of America, headquartered in Howell, Michigan and Chaucer Holdings PLC, based in London, and their affiliates. The Hanover offers a wide range of property and casualty products and services to businesses, individuals, and families through a select group of agents and brokers.
The company is ranked among the top 25 property and casualty insurers in the United States and has been meeting its obligations to its agent partners and their customers for nearly 160 years. Through Chaucer, the company also underwrites business at Lloyds in all major insurance and reinsurance classes, balancing global marine, energy, non-marine and aviation with U.K. motor and nuclear. For more information, please visit www.hanover.com.
CONTACTS:
Media Relations
Amy Lynn Banek
[email protected]
(508) 855-4486
SOURCE The Hanover Insurance Group, Inc.
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