The Future Contact Center Summit Celebrates its 10th Anniversary of Forward Thinking

CHAMPIONSGATE, Fla., Sept. 24, 2014 /PRNewswire/ -- The Future Contact Center Summit, taking place January 26-30 at the Omni Orlando Resort in ChampionsGate, Florida, promises to bring you countless innovative experiences for its 10^th anniversary. This is the only event perfectly suited to synthesize emerging trends, customer needs, disruptive technologies and business imperatives into a clear vision, with the end result of advancing service excellence for commercial success.

The Future Contact Center Summit is unrivaled industry-wide, due to its extraordinary schedule of events every year. Attendees have the opportunity to be immersed in multiple types of interactive learning such as skill-based workshops, a CX mapping master class, roundtable discussions, unique networking opportunities and contact center site tours. View the agenda.

One of many attributes that separates this event from our competitors is that it is the most peer-to-peer focused event in the industry, not practitioner-to-vendor. By implementing this approach, we've created a collective environment where over 53% of attendees are director level and above. This helps to create an action oriented experience, unlike anything you've ever seen, to positively impact your bottom line.

Our attendees have come to expect an exceptionally high level of speakers, and this assortment promises to once again exceed expectations.

The laundry list of "Who's Who" in the industry includes Tim Lebrecht, author of The Business Romantic and CMO of NBBJ, a leading architecture company, Bruce Hodes, author of Front Line Heroes, and Ryan Jenkins, internationally recognized Millennial speaker, blogger, and podcaster. 

To register for The Future Contact Center Summit or to inquire about sponsorship opportunities please visit www.thefuturecontactcentersummit.com or call 1-800-882-8684. Further sponsorship inquires can also be directed to [email protected]

About Call Center IQ:

The Future Contact Center Summit is brought to you by Call Center IQ, the premier 24/7/365 customer service community that leverages data, intelligence and networking from more than 75,000 call center and customer service leaders to keep you ahead of the curve – and your competition. Join for free today at www.callcenter-iq.com  

SOURCE Call Center IQ

WANT YOUR COMPANY'S NEWS FEATURED ON PRNEWSWIRE.COM?

440k+
Newsrooms &
Influencers

9k+
Digital Media
Outlets

270k+
Journalists
Opted In

GET STARTED