The Executives' Club of Chicago to Host 'Attraction and Retention: How to Turn Relationships into Economic Value'

WHAT:

The Executives' Club of Chicago will host a Joint Committee Breakfast and Panel Discussion titled "Attraction and Retention: How to Turn Relationships into Economic Value." Winning and retaining long term customers is the result of competitive offerings combined with an exceptional customer experience. The expert panel will explore the links between attracting, retaining and motivating the best people and building long-term customer loyalty.

WHO:

MODERATOR: Dr. Robert Wolcott, Founder and Executive Director of the Kellogg Innovation Network (KIN) at the Kellogg School of Management.

PANELISTS:

"The Road to Re-Sign – A Software Company's Discoveries on What it Takes to Earn a Repeat, Long-Term Contract" by Deborah Esayian, Co-President, Emmis Interactive

"Getting the Best Out of Employees – In Spite of the Downturn" by Mike Garfield, Senior Vice President, Global Business Development, ComPsych

"It's What you Don't Do That Drives Them Out" by Carol McLysaght, Director of Leadership Development, Wm. Wrigley Jr. Company

WHEN:

Tuesday, March 30, 2010

Reception:  7:00 a.m.

Breakfast:  7:30 a.m.  

WHERE:

Hyatt Regency

Crystal Ballroom, Lobby Level, West Tower

151 East Wacker Drive

Chicago, Illinois

Media Registration:

[email protected].