DUBLIN, Dec. 18, 2014 /PRNewswire/ --Research and Markets
(http://www.researchandmarkets.com/research/jvzpvx/the_evolving) has announced the addition of the "The Evolving Branch Banking Strategy" report to their offering.
http://photos.prnewswire.com/prnh/20130307/600769
New Research Examines The Continued Evolution Of Bank Branches And The Movement Toward Branch Reconfiguration
The new research report 'The Evolving Branch Banking Strategy' reviews the importance of face-to-face communication when discussing complicated financial products and service such as loans, time deposits, and investments.
Even while many banks, credit unions, and other financial institutions are right-sizing or otherwise reconfiguring their branches, most realize that in-person service is still important to their customers and members, comments Ed O'Brien, author of the report.
Highlights of this report include:
- Banks and credit unions' efforts to create branches that meet (and exceed) customer/member needs while containing costs by balancing the desire for in-person expertise with 24x7 access as well as access to digital solutions
- Emergence of new branch strategy as many financial institutions are reducing the number of branches they operate or reconfiguring their branch layouts
- New variations in branch layouts
- including open concepts with dedicated zones for basic transactions
- self- and assisted-service interaction
- private areas for advice-based services
- and teller automation and cash recycling equipment to enhance the overall customer experience
Key Topics Covered:
1. Executive Summary
2. Introduction
3. Branch Strategy Varies by Institution and Market
4. Branch Totals Are Holding Steady or In Decline Depending on Where You Look
5. Full-Service Institutions Are Highly Valued by U.S. Consumers
6. Banking Customers Value One-on-One Interaction
7. Examples of New and Innovative Branch Designs
8. Finding the Right Balance Between Personal Service and Technology
9. Solutions Overviews
10. Conclusions and Strategic Implications
Companies Mentioned:
- Diebold
- Glory Global Solutions
- NCR
- Nautilus Hyosung
- Wincor Nixdorf
For more information visit http://www.researchandmarkets.com/research/jvzpvx/the_evolving
Media Contact: Laura Wood , +353-1-481-1716, [email protected]
To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/the-evolving-branch-banking-strategy-300011799.html
SOURCE Research and Markets
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