Teavana Recalls Flip Tumblers Due to Burn Hazard

WASHINGTON, April 11, 2017 /PRNewswire-USNewswire/ -- https://www.cpsc.gov/Recalls/2017/teavana-recalls-flip-tumblers

Recall Summary

Name of Product: Teavana Flip Tumblers

Hazard: The flip tumblers can leak hot liquid, posing a burn hazard.  

Remedy: Refund

Consumers should immediately stop using the recalled flip tumblers and return them to a Teavana store location (except for two stores: Columbia Mall, Columbia, Maryland and Dallas Fort-Worth Airport, Texas) or contact Teavana for a mailer label to get a refund in the form of $45 Teavana store credit.

Consumer Contact: Teavana toll-free at 877-832-8262 from 5:30 a.m. to 5 p.m. PT Monday through Friday and 7 a.m. to 3 p.m. PT on Saturday or online at www.Teavana.com and click on "Recall Information" at the bottom of the page and then select "Teavana Flip Tumbler" for more information.

Recall Details

Units: About 23,600 (in addition, 1,600 were sold in Canada) 

Description: This recall involves 14 oz. Teavana flip tumblers used for steeping hot tea. The recalled tumblers have a clear plastic cap with a welded black base that screws onto a stainless steel tumbler. The tumblers were sold in black and silver and measure about 10 inches tall by 3 inches in diameter. "Teavana^®" is printed on the side of the tumbler.  

Incidents/Injuries: Teavana has received 12 reports of the tumblers leaking, including one report of a burn injury to a consumer's abdomen.

Sold exclusively at: Teavana stores nationwide and online at Teavana.com from October 2016 through February 2017 for about $40.

Importer: Starbucks Corporation, dba Teavana, of Seattle, Wash.

Manufactured in: China

Note: Health Canada's release is available at: http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2017/62918r-eng.php

This recall was conducted, voluntarily by the company, under CPSC's Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About U.S. CPSC:
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency's jurisdiction.  Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.

CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
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SOURCE U.S. Consumer Product Safety Commission

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