TD Bank To Launch Concept Store In Baltimore

New store design gives customers increased banking options, enhanced technology and more convenience than ever; scheduled to open this fall

News provided by

TD Bank

Sep 17, 2014, 02:38 ET

BALTIMORE, Sept. 17, 2014 /PRNewswire/ -- Construction is underway at the site of the newest TD Bank, America's Most Convenient Bank ^®, retail location at 3603 Boston Street in the Canton Crossing section of Baltimore.

Scheduled to open in late October, the new location is TD's first concept store offering customers a one-stop service model. Targeting LEED Gold certification, the Canton Crossing store features a more compact 2,275-square-foot layout, enhanced ATM technologies, and an innovative staffing model designed to provide customers with the choice and convenience they have come to expect from TD Bank.

"As our customers evolve their banking habits, it's important for us to adapt to meet their needs," said Brian Monday, Regional President of TD Bank's Metro Washington, D.C. Market. "Our Canton Crossing store provides customers with hands-on service, while also giving them the option to conduct transactions through a variety of channels. Convenience in banking today means giving customers choices that allow them to bank when and how they want."

Technology updates being unveiled at the new Canton Crossing store include a 24/7 ATM vestibule with ATMs that will offer cash denominations of $1, $5, $20, $50, and $100 dollar bills.

The store will be staffed by Financial Service Associates, a new role at TD Bank designed to show customers the varied choices they have in banking with TD. Financial Service Associates will assist customers with day-to-day banking needs utilizing both store and mobile technology, including ATM deposits, person-to-person payments and mobile deposit.

Recognized nationwide for its focus on legendary customer service and humanized approach to retail banking, TD Bank will offer its renowned conveniences to customers at the new Canton Crossing location, including the longest hours in the markets we serve, live customer service seven days per week, twenty-four hours per day, 365 days per year, next day funds availability, instant issue debit cards, lollipops for kids and biscuits for dogs, and free use of Penny Arcade, TD's coin counting machine.

TD Bank currently has 18 convenient locations throughout Maryland. The concept store is part of the bank's strategy to increase investment in online, mobile and ATM technology so customers can bank when and how they want.

As TD Bank adapts to customers' changing needs, the bank will continue to offer longer hours than others in its key markets, and all of the conveniences customers have come to expect.

About TD Bank, America's Most Convenient Bank^®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth^®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US.

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com.

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SOURCE TD Bank