Talking Stick Resort Wins TripAdvisor Certificate Of Excellence

The 2013 Award Marks the Second Time the Hotel Has Earned the Award

News provided by

Jul 09, 2013, 09:00 ET

SALT RIVER PIMA-MARICOPA INDIAN COMMUNITY, Ariz., July 9, 2013 /PRNewswire/ -- Talking Stick Resort, an enterprise of the Salt River Pima-Maricopa Indian Community, announced that it is a recipient of the TripAdvisor® Certificate of Excellence, an award given to businesses that consistently achieve outstanding traveler reviews on TripAdvisor. This marks the second time in two years Talking Stick Resort has been given this prestigious accolade.

"Winning the TripAdvisor Certificate of Excellence is a true source of pride for the entire team at Talking Stick Resort because it takes the hard work of everyone here to achieve it," said Steve Gerken, senior director of hospitality of Talking Stick Resort. "It is thanks to the tremendous effort by our employees that our guests have a memorable visit. Our staff is the most important component to this property's excellence."

In order to qualify for a TripAdvisor Certificate of Excellence, an organization must have been listed on the popular travel website for at least 12 months. In that time, they need to maintain an overall rating of four or higher, out of a possible five in reviews from travelers. An additional criteria for the award is the volume of reviews made about the property.

The 15-story Talking Stick Resort is the Southwest's leading resort destination. The property is home to 496 deluxe rooms including 15 luxury suites. For amenities, no other hotel compares, thanks to its oversized 240,000 sq. ft. gaming floor, 650-seat showroom for live entertainment and the luxurious 14-floor spa with relaxing Native American inspired treatments. The food and drink options are unbeatable too with six lounges and five restaurants including its signature Orange Sky restaurant with breathtaking 360-degree views of the Valley.

"Further, to get an award based on the feedback of our guests is a great honor. It indicates that we are hitting the right cord with them," elaborated Gerken. "All that we do is for their comfort and enjoyment, so it's nice to know we are getting it right."

Talking Stick Resort
Talking Stick Resort (TSR) is an AAA Four Diamond Rated Resort and a central landmark within the emerging Talking Stick Cultural and Entertainment Destination (TSCED). Located in Scottsdale, Ariz., just east of the Loop 101 on Indian Bend Road, TSR is independently owned and operated by the Salt River Pima-Maricopa Indian Community. The property offers culturally rich experiences and luxury accommodations throughout its 496 deluxe rooms, 240,000 sq. ft. casino, 11 restaurants and lounges, world-class spa, 650-seat showroom, 25,000 sq. ft. grand ballroom, thriving cultural center and more than 100,000 sq. ft. of indoor and outdoor meeting space.

About TripAdvisor
TripAdvisor is the world's largest travel site, enabling travelers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travelers and a wide variety of travel choices and planning features with seamless links to booking tools. TripAdvisor branded sites make up the largest travel community in the world, with more than 200 million unique monthly visitors, and over 100 million reviews and opinions. The sites operate in 30 countries worldwide, including China under daodao.com. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to millions of TripAdvisor visitors.

The Certificate of Excellence award is given only to properties that are consistent in achieving customer satisfaction reviews on TripAdvisor. Talking Stick Resort is one of the top-performing businesses on TripAdvisor and this award only goes to those top 10 percent.

To receive this Certificate of Excellence award, the business must have been listed on TripAdvisor for more than 12 months. Certain criteria, includes a great volume of reviews received within that 12 month period. Within those reviews, Talking Stick Resort maintained an overall rating of four or higher, out of a five star possible rating.

Talking Stick Resort (TSR) offers a collection of accommodations, where luxury is the forefront in designing each boutique room. This resort is for the sophisticated traveler located in Arizona's most desirable location, Scottsdale, with breath-taking views of the Valley. The property offers a variety of amenities, including a spa, a number of dinning areas and a casino featuring the state's largest poker room. For more information, visit www.talkingstickresort.com or call (480) 850-7777

SOURCE Talking Stick Resort