Trade Tuesday began in 2010 aiming to provide a day dedicated to industry professionals in the midst of the busy holiday season. "Black Friday and Cyber Monday have always been more geared towards the end consumer," said Fernando Cunha, Chief Operating Officer. "We felt that creating a major sale day revolving around the trade professionals in our industry shows our appreciation for them."
With shipments expected to drastically increase, Trade Tuesday is generally the company's busiest day of the year. Members of various departments throughout the company volunteer to help employees both in the fulfillment and customer service departments to ensure everything will run smoothly. "Trade Tuesday is a day where all of Customer Service rises to the challenge," said Nicole Lewis, Customer Service Captain. "We anticipate higher than ever call volumes and adjust our workday accordingly to make the most of our time. We even recruit volunteers from around the company to help us for the day. The goal is to answer every call and ensure the day is a success by working together to get to all customers in a timely fashion."
SupplyHouse.com is an e-commerce company that focuses on providing great deals, and excellent customer service in the plumbing, heating, and HVAC industry. SupplyHouse.com has a total of 198 employees across their three locations in New York, New Jersey, and Ohio. With their core values and unique company culture, each employee will work hard to ensure the sale is a success!
SOURCE SupplyHouse.com
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