Sun Life taps Hinge Health as preferred digital musculoskeletal solution for members

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Jul 22, 2024, 10:00 ET

Company's new Health 360 app engages members with health resources

WELLESLEY, Mass., July 22, 2024 /PRNewswire/ -- With a focus on improving healthcare outcomes while containing costs for clients and members, Sun Life has selected Hinge Health to provide digital intervention to members who are facing musculoskeletal (MSK) conditions. According to Sun Life's latest High-Cost Claims and Injectable report, MSK conditions ranked as the fifth highest cost claims between 2020 – 2023.

"Employers, especially those that self-fund their health plans, are rightfully concerned with the upward trend of healthcare costs related to MSK conditions," said Jen Collier, president, Health and Risk Solutions, Sun Life U.S. "Sun Life's own claims data mirrors the national trend, so partnering with Hinge Health, one of the most clinically validated MSK companies in the marketplace, makes sense. Through this new relationship, our members will be able to receive proven MSK treatments and an omnichannel engagement approach to positively impact both first dollar and high-dollar medical spend."

Hinge Health will provide access to a team of physical therapists, board-certified health coaches, and orthopedic surgeons who provide convenient, personalized programs based on individual needs, goals, and abilities. Hinge Health utilizes technology and expert clinicians to help members move beyond pain, avoid unnecessary procedures and reduce dependence on medication. Additionally, members who meet certain criteria will have access to early intervention resources, such as surgery decision support and specialized technology like the Enso, an FDA-cleared wearable device that delivers electrical impulses to reduce MSK pain. In-person physical therapy appointments will be available in specific metro areas.

"With this partnership, we are proud to provide Sun Life members with simple, comprehensive, and personalized digital MSK care," said Aaryn Pure, chief commercial officer at Hinge Health. "Through advanced motion tracking technology, our FDA-cleared Enso device for pain relief, and our pioneering Women's Pelvic Health Program, this collaboration will enable employers to significantly reduce healthcare costs while improving the quality of and access to care for individuals with MSK conditions."

Hinge Health is available to small-to-mid-sized stop loss clients who utilize other Sun Life solutions such as Health Navigator powered by PinnacleCare, an advocacy and care navigation tool that provides high-touch, one-on-one guidance, and support to members for a range of concerns spanning from preventive care to complicated medical conditions.

New app connects members directly with care

Health 360, Sun Life's new mobile and web-based app, is designed to connect members directly with health capabilities that will help drive more engagement and better outcomes. Through the app, members can connect directly to Hinge Health as well as to Health Navigator Care Advisors. Members will also be able to utilize interactive mental health tools, healthy habit tracking, fitness challenges, and a robust library of health and well-being content to help them through their health journeys.

Members will also be able to connect to Hinge Health through a dedicated landing page.

About Hinge Health

Hinge Health is moving people beyond pain by transforming the way it is treated and prevented. We connect people, digitally and in-person, with expert clinical care. Using advanced technology and AI, a team of clinical experts guides people through personalized care directly from their phone. It is proven to reduce pain by 68%, prevent 42% of new opioid prescriptions, and avoid more than half of joint replacement surgeries. Available to 18M people, Hinge Health is trusted by leading health plans and employers, including Land O'Lakes, L.L. Bean, Salesforce, Self-Insured Schools of California, Southern Company, US Foods, and Verizon.

Learn more about how we are inspiring people to improve their health through the power of movement www.hingehealth.com.

About Sun Life U.S.

Sun Life is a leading international financial services organization providing asset management, wealth, insurance and health solutions to individual and institutional Clients. Sun Life has operations in a number of markets worldwide, including Canada, the United States, the United Kingdom, Ireland, Hong Kong, the Philippines, Japan, Indonesia, India, China, Australia, Singapore, Vietnam, Malaysia and Bermuda. As of March 31, 2024, Sun Life had total assets under management of C$1.47 trillion. For more information, please visit www.sunlife.com.

Sun Life Financial Inc. trades on the Toronto (TSX), New York (NYSE) and Philippine (PSE) stock exchanges under the ticker symbol SLF.

Sun Life U.S. is one of the largest providers of employee and government benefits, helping more than 50 million Americans access the healthcare and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. Sun Life employs more than 8,500 people in the U.S., including associates in our partner dental practices and affiliated companies in asset management. Group insurance policies are issued by Sun Life Assurance Company of Canada (Wellesley Hills, Mass.), except in New York, where policies are issued by Sun Life and Health Insurance Company (U.S.) (Lansing, Mich.). For more information visit our website and newsroom.

Media Contacts:
Anjie Coplin
Sun Life U.S.
[email protected]

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SOURCE Sun Life U.S.