Streamline Your Incident Management Process with Alcor Solutions Inc.'s DevOps Toolchain Integration Application

SAN FRANCISCO, May 5, 2017 /PRNewswire/ -- Alcor Solutions Inc. today, announced the release of its DevOps Toolchain Integration Application on the ServiceNow® Store. The Application is a bi-directional integration designed and built between ServiceNow®, xMatters®, Slack® and StatusPage® providing instant communication of evident information with distinct users having a distributed process across different tools. The application allows for seamless control of information exchange between the various tools used to create, manage, and track incident ticket information.

"A strong, diligent team of Alcor developers got this Application to function seamlessly," says Monisha Singh, Senior Vice President & Principal, Alcor. "This application establishes a ticket number that provides a unique key between systems, synchronizes systems for triggering notifications and transforms data for uniform processing."

"Integration-driven collaboration from xMatters helps enterprises proactively resolve issues to prevent incidents and increase uptime," says Sendhil Jayachandran, CMO, xMatters. "This integration facilitates actionability from insights, and brings structure to collaboration so that enterprises can maximize their technology investments.  Connecting xMatters® with StatusPage, Slack, and ServiceNow allows customers to operate with agility and consistency.    

To know more about this Application, visit the ServiceNow® Store or write to [email protected]

Alcor is a San Francisco, California based company that provides global cloud advisory and implementation services to clients in multiple geographies. Their clients include global Fortune 500 as well as leading organizations in multiple industry verticals. Founded in 2008, Alcor Solutions Inc.'s focus has been building strong competency on cutting edge technologies and advising clients in implementing them. They are passionate about their thought leadership and believe that successful IT implementations result equally from good strategy and technology excellence. For more information about Alcor, visit www.alcortech.com

Alcor Enabling Cloud™ is a registered trademark of Alcor, ServiceNow® is a registered trademark of ServiceNow, xMatters® is a registered trademark of xMatters, Slack® is a registered trademark of Slack, StatusPage® is the registered trademark of StatusPage.

Contact: Sheetal Kale, [email protected]

SOURCE Alcor Solutions Inc.

Related Links

http://www.alcortech.com