Stream Receives 2010 CRM Excellence Award From Customer Interaction Solutions Magazine
BOSTON, April 6 /PRNewswire-FirstCall/ -- Stream Global Services, Inc., (NYSE Amex: SGS), a premium business process outsource (BPO) service provider specializing in customer relationship management for Fortune 1000 companies, announced today that Technology Marketing Corporation's (TMC) Customer Interaction Solutions® magazine, has named the company as a recipient of a 2010 CRM Excellence Award. Customer Interaction Solutions has been the premier publication in the CRM, contact center and teleservices industries since 1982.
According to the magazine, the award winners were chosen for their ability to help extend and expand the customer relationship to become all encompassing, covering the entire enterprise and the entire lifetime of the customer. Recipients, such as Stream, clearly demonstrated significant improvements to clients' businesses.
"Stream is extremely honored to be recognized by such a highly regarded industry publication as Customer Interaction Solutions for our outstanding attention to customer relationships," said Scott Murray, Stream's Chairman and CEO. "Driving customer and brand value is at the core of every service and support program that we implement for our clients, and this award underscores our mission to continuously provide innovative service solutions to our clients to create maximum value for their customers."
"The Eleventh Annual CRM Excellence Awards has recognized Stream Global Services for being a true CRM partner to its customers and clients," said Rich Tehrani, CEO, TMC. "Stream has demonstrated to the editors of Customer Interaction Solutions that their customer service programs improved the processes of their clients' businesses by streamlining and facilitating the flow of information needed for companies to retain their most precious asset...their customers."
The 2010 CRM Excellence Award winners can be found in the May and June 2010 issues of Customer Interaction Solutions magazine.
For more information, please visit www.tmcnet.com. For more information on Stream and its customer service solutions, please visit www.stream.com.
About Stream Global Services, Inc.
Stream Global Services is a premium business process outsource (BPO) service provider specializing in customer relationship management including sales, customer care and technical support for Fortune 1000 companies. Stream is a trusted partner to some of the world's leading technology, computing, telecommunications, retail, entertainment/media, and financial services companies. Our service programs are delivered through a set of standardized best practices and sophisticated technologies by a highly skilled workforce of approximately 30,000 employees based out of 50 locations in 22 countries supporting 35 languages. Stream continues to expand its global presence and service offerings to increase revenue, improve operational efficiencies and drive brand loyalty for its clients. To learn more about the company and its complete service offering, please visit www.stream.com.
About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com.
About TMC
Technology Marketing Corporation (TMC) is a global, integrated media company helping our clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and NGN magazines. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by two million unique visitors each month on average worldwide, according to Webtrends. TMCnet has ranked within the top 3,500 in Quantcast's Top U.S. sites, placing TMCnet in the nation's top .03% most visited Web sites. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO (ITEXPO); 4GWE Conference and M2M Evolution (in conjunction with Crossfire Media); Digium|Asterisk World (in conjunction with Digium); and Smart Grid Summit (in conjunction with Intelligent Communication Partners).
TMC also serves technology professionals with industry-specific Web sites: IT.TMCnet.com, 4G-wirelessevolution.TMCnet.com, M2M Evolution.com, Smart-Grid.TMCnet.com, Smart Products Ecosystem, Robotics.TMCnet.com, Cable.TMCnet.com, Satellite.TMCnet.com, Green.TMCnet.com, Healthcare.TMCnet.com, and Education.TMCnet.com.
For more information about TMC, visit www.tmcnet.com.
Contact Information: |
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Sally Comollo |
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Stream Global Services |
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Director of Marketing Communications |
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781-304-1847 |
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Jan Pierret |
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TMC |
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Marketing Manager |
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203-852-6800, ext. 228 |
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SOURCE Stream Global Services, Inc.
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