Spark Energy Acquires Substantial Portion of Abacus Resources Energy Customer Base
Texas- Based Provider Strives to Make Transition a Positive Customer Experience
HOUSTON, Feb. 10, 2011 /PRNewswire/ -- Spark Energy, an independent nation-wide certified retail energy and natural gas supplier, today announced that it has acquired the majority of the Abacus Resources Energy customer base. Approximately 6,200 customers will experience no disruption of service during this transition. Abacus Resources Energy will cease commercial operations effective this month.
"Spark Energy would like to warmly welcome each and every customer with a credit on their electricity bill. We have just one objective -- to make the customer transition experience as seamless and positive as possible," said Nathan Kroeker, Spark Energy's Chief Financial Officer. "In addition to competitive rates, Spark Energy will offer these customers maximum flexibility in selecting the product that best suits their need."
Customers that were under contract with Abacus Resources Energy will continue to receive service under the same terms until that contract expires. At any time they can choose from a number of Spark Energy pricing plans. If the customer is not currently under contract, Spark Energy will automatically enroll these customers in a very competitive 12 Month Fixed Rate Plan, one of the lowest published fixed rates in the industry.
"Whatever course of action a customer chooses, they will not incur any change fees and there will be no interruption of service," continued Mr. Kroeker.
The affected customers will receive a notification in the next few days providing relevant details. Spark Energy will confirm that the switch has been successfully completed and provide a coupon for a credit on their Spark Energy bill. Former Abacus Resources Energy customers with questions or concerns are encouraged to contact Spark Energy by phone at 877.547.7275, on Facebook at www.Facebook.com/SparkEnergy, on Twitter at @SparkEnergy, or online at www.SparkEnergy.com.
About Spark Energy
Houston-based Spark Energy, L.P. is an independent multi-state certified retail energy and natural gas supplier. With more than a decade of experience, the company works to consistently deliver low-cost energy rates, quality products and superior customer service to its customers. Spark Energy is dedicated to positively impacting the communities it serves by building relationships, inspiring philanthropy and promoting good will both inside the company and throughout the community. For more information visit the company's web site at www.sparkenergy.com.
SOURCE Spark Energy, L.P.
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