Sitecore Announces Regional Winners of the 2018 Sitecore Experience Awards

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Aug 06, 2018, 15:28 ET

SAN FRANCISCO, Aug. 6, 2018 /PRNewswire/ -- Sitecore®, the global leader in digital experience management software, today announced the regional winners of the 2018 Sitecore Experience Awards. An international competition held on an annual basis, the Sitecore Experience Awards honor Sitecore customers and their partners who are delivering outstanding user experiences that feel personal to every customer and produce demonstrable business results.

"The Sitecore Experience Awards reflect some of the most innovative examples for how companies are delighting customers and powering their own digital transformation," said Paige O'Neill, chief marketing officer, Sitecore. "We are deeply honored to work with each of these customers and partners. They prove that personalized, omnichannel customer engagement attracts and retains customers, builds brand loyalty, and drives the business outcomes that CMOs demand."

There were a record number of more than 200 Sitecore Experience Award submissions this year, from well-known international brands to regional gems spanning widely varying industries. From the regional category award winners, four Ultimate Sitecore Experience Award winners will be honored on the mainstage during Sitecore Symposium, October 8 – 11 in Orlando, FL.

The 2018 categories and winners include:

Best Use of Sitecore as a Digital Experience Platform (DXP)
Winning entries demonstrated best-in-class use of the Sitecore Experience Platform for web content, commerce, email, personalization, optimization, and delivery of omnichannel experiences. They also combined content management, search and navigation, personalization, integration, collaboration, workflow, analytics, and mobile/multichannel support.

Australia & New Zealand: Bupa
Greater Asia: Millennium Hotels and Resorts | Partner: Mullen Lowe
North America: Dignity Health
Central & Eastern Europe: Moje Innogy | Partner: Possible
Nordics: Volvo Cars | Partner: Avanade
Southern Europe: PeopleCert | Partner: Linakis Digital
UK: GE Healthcare Life Sciences | Partner: EPAM
Western Europe: Smurfit Kappa | Partner: Macaw

Best Commerce Experience
By creating integrated content and delivering it across channels, these regional winners developed seamless, personalized shopping experiences before, during, and after the transaction.

Australia & New Zealand: Southern Phone | Partner: EPAM
North America: Astrobrights | Partner: RDA
Central & Eastern Europe: Techland Sp. | Partner: Infinity Group
Nordics: Bog & Idé | Partner: Impact
Western Europe: Homefashion Group | Partner: Aviva Solutions

Best Web Content Experience
Winners designed and delivered intuitive-to-navigate content experiences that map to customer personas and journeys. Interactive and visual experiences that provided relevant information and brand value received higher scores.

Australia & New Zealand: The Australian Department of Health | Partners:
Speedwell & Liquid Interactive
Greater Asia: MyStays Hotel | Partner: SmartOSC
North America: Merck & Co. Inc | Partner: Avanade
Central & Eastern Europe: Liechtensteinische Landesbank | Partner: UNIC
Nordics: Nemlig.com | Partner: Impact
Southern Europe: Eurobank | Partner: Linakis Digital
UK: Vue | Partner: Think
Western Europe: DOM Security | Partner: Sidewalk

Best Use of Personalization
Whether personalizing experiences according to location, inbound channel, past visits, visitor profile, user journey, multichannel interactions, or other sources of data, these winners used information gleaned from past interactions to create customer experiences of increased value.

Australia & New Zealand: Contact Energy | Partner: Cucumber
Greater Asia: GAC Honda | Partner: Connext
North America: Fulton Bank | Partner: SilverTech
Central & Eastern Europe: Nolte Küchen | Partner: Comspace
Middle East: Atlantis, The Palm
Nordics: Nature Energy | Partner: Cabana
UK: Carter Jonas | Partner: Delete
Western Europe: Carglass | Partner: The Reference

Most Innovative User Experience
Compelling digital experiences that incorporated beacons, headless implementation, AR/VR, mixed reality devices, progressive web apps, digital kiosks or displays, voice, or IoT stood out in this category.

Australia & New Zealand: Royal Automobile Club (RAC) WA | Partner: Ignia
Greater Asia: Bank Central Asia (BCA)
Central & Eastern Europe: innogy | Partner: Internet Projekt
Nordics: MobilePay | Partner: Implicit

Fastest Time to Market
These winners demonstrated rapid implementation, the ability to scale to meet demand spikes, and innovative use of acceleration tools in deploying an enterprise-wide digital experience across channels, in multi-site/global-local implementations, or both.

Australia & New Zealand: Dexus | Partner: SwitchIT
Greater Asia: Fujitsu | Partner: Fujitsu SSL
North America: Avanade
Central & Eastern Europe: ADAC SE | Partner: Namics
Middle East: Miral (Yas Island) | Partner: SapientRazorfish
Southern Europe: OutSystems | Partner: Noesis
UK: Colt Data Centre Services | Partner: Codehouse
Western Europe: Houthoff | Partner: Conclusion Digital

Best Business ROI
Award winners showcase increased sales, conversions, and market share, along with reduced costs, streamlined processes, increased efficiency, and expansion of operations.

Australia & New Zealand: Open Universities Australia | Partner: Avanade
Greater Asia: Philippine Airlines | Partner: Accenture/Avanade
North America: Dine Brands Global | Partner: XCentium
Central & Eastern Europe: Vonovia | Partner: Netzkern
UK: British Red Cross | Partner: Friday

About Sitecore
Sitecore is the global leader in digital experience management software that combines content management, commerce, and customer insights. The Sitecore Experience Cloud™ empowers marketers to deliver personalized content in real time and at scale across every channel—before, during, and after a sale. More than 5,200 brands––including American Express, Carnival Cruise Lines, Dow Chemical, and L'Oréal––have trusted Sitecore to deliver the personalized interactions that delight audiences, build loyalty, and drive revenue.

Contact
Matt Krebsbach
Sr. Director, Public & Analyst Relations at Sitecore
[email protected]

Sitecore Media Relations
WE Communications
[email protected]

Sitecore, Own the Experience, Sitecore Experience Cloud, Sitecore xConnect, Sitecore Cortex, Experience Platform, Experience Manager and Experience Database are registered trademarks or trademarks of Sitecore Corporation A/S in the USA and other countries. All other brand names, product names or trademarks belong to their respective holders. Sitecore reserves the right to alter product and services offerings, and specifications and pricing at any time without notice.

SOURCE Sitecore