Siemens Enterprise Communications Receives Multiple Product of the Year Awards from TMC

RESTON, Va., Jan. 18, 2012 /PRNewswire/ -- Siemens Enterprise Communications announced today that TMC, a global, integrated media company, has named OpenScape Cloud Solutions as a recipient of the 2011 Internet Telephony Product of the Year Award, and OpenScape Cloud Contact Center as well as the OpenScape Contact Center Customer Collaboration Solutions as Customer Interaction Solutions' products of the year.

Siemens Enterprise Communications was recognized for its achievement in advancing Unified Communications and Contact Center technologies while demonstrating excellence in innovation with the award winning products.

OpenScape Cloud Solutions use the OpenScape UC Server platform to deliver unified communications in the cloud. The solutions integrate voice, unified communications and web collaboration, along with tailored calling plans and are available exclusively through Siemens Enterprise Communications' partner network.

The OpenScape Cloud Contact Center service provides all the sophisticated contact center applications needed to run a world class service center, with the simplicity and flexibility that only the cloud can provide.

OpenScape Contact Center Customer Collaboration Solutions allow customers to collaborate with contact center agents like never before – securely and simply. They can be deployed as premise-based, managed services, or a cloud offering.

"We are honored that our OpenScape solutions were recognized by TMC for its Product of The Year Awards," said Chris Hummel, CMO and President of North America for Siemens Enterprise Communications. "Our Cloud and Contact Center solutions are unique in their categories as flexible solutions that offer a low total cost of ownership. The TMC awards recognize our commitment to offer innovative solutions that help businesses lower the cost of their communications technology and improve productivity through better collaboration."

"Judging this year was more difficult than ever but I am certain the winners are deserving of Internet Telephony's prestigious Product of the Year Award. These winners have been chosen based on the innovative solutions brought to market that have contributed to the growth of IP communications," said Erik Linask, TMC Group Editorial Director. 

"Siemens Enterprise Communications was selected to receive a 2011 Product of the Year Award for its achievement in advancing CRM, contact center and call center technologies. OpenScape Cloud Contact Center and OpenScape Contact Center Customer Collaboration Solutions have demonstrated excellence as well as provided ROI for the companies that use it," said Rich Tehrani, CEO, TMC. "Customer Interaction Solutions magazine has been recognizing innovative companies for 14 years and Siemens Enterprise Communications has earned its place with this distinguished honor."

For more information about TMC, please visit www.tmcnet.com.

Additional Resources
OpenScape Cloud Solutions
OpenScape Cloud Contact Center
OpenScape Contact Center Customer Collaboration Solutions
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About Siemens Enterprise Communications
Siemens Enterprise Communications is a premier provider of end-to-end enterprise communications, including voice, network infrastructure and security solutions that use open, standards-based unified communications and business applications for a seamless collaboration experience. This award-winning "Open Communications" approach enables organizations to improve productivity and reduce costs through easy-to-deploy solutions that work within existing IT environments, delivering operational efficiencies. It is the foundation for the company's OpenPath® commitment that enables customers to mitigate risk and cost-effectively adopt unified communications. Jointly owned by The Gores Group and Siemens AG, Siemens Enterprise Communications includes Cycos and Enterasys Networks. For more information about Siemens Enterprise Communications or Enterasys please visit www.siemens-enterprise.com or www.enterasys.com.

About Internet Telephony magazine
Internet Telephony has been the IP Communications Authority since 1998™. Beginning with the first issue in February of 1998, Internet Telephony magazine has been providing unbiased views of the complicated converged communications space. Internet Telephony offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs. Internet Telephony magazine reaches more than 225,000 readers, including pass-along readers.  For more information, please visit www.itmag.com.

About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com for more information. 

Note: Siemens Enterprise Communications & Co K.G. is a trademark licensee of Siemens AG. HiPath, OpenOffice, OpenScape and OpenStage, are registered trademarks of Siemens Enterprise Communications & Co K.G. or its affiliates. All other company, brand, product and service names are trademarks or registered trademarks of their respective holders.

This release contains forward-looking statements based on beliefs of Siemens' management. The words "anticipate," "believe," "estimate," "forecast," "expect," "intend," "plan," "should," and "project" are used to identify forward-looking statements. Such statements reflect the company's current views with respect to future events and are subject to risks and uncertainties. Many factors could cause the actual results to be materially different, including, among others, changes in general economic and business conditions, changes in currency exchange rates and interest rates, introduction of competing products, lack of acceptance of new products or services and changes in business strategy. Actual results may vary materially from those projected here. Siemens does not intend or assume any obligation to update these forward-looking statements.

SOURCE Siemens Enterprise Communications