Shell Federal Credit Union Selects Symitar
--Symitar's culture and Episys' open, intuitive technology key to $718 million credit union's core change--
MONETT, Mo., April 28, 2015 /PRNewswire/ -- Jack Henry & Associates, Inc. (NASDAQ:JKHY) is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Its Symitar® division announced today that Shell Federal Credit Union has selected Episys® for its core processing.
The Deer Park, Texas-based credit union prides itself in exceptional member service and needed a platform to help it continue raising the bar. Elizabeth Monroy, Shell FCU CFO and CUNA Certified Credit Union Executive, explained, "We are looking at this conversion as a better way of doing business. Selecting Episys is pivotal for providing the best service possible from a technical standpoint. Our hands are no longer tied, and we do not have to create workarounds for everything; this has a direct impact on our bottom line. The better service we can provide, the more we can grow."
The credit union's growth will also be supported through Episys' added efficiencies. Previously, Shell FCU employees needed to work through various fields and pages to complete simple transactions. CEO Jose Rodriguez noted, "With Symitar, processes are much more intuitive. The information and prompts all come to you, which will result in substantial productivity gains. Making key operational improvements will not only help drive down back office costs and workload, but also take us full circle to focus more on our primary asset, the members." Additional advancements will be made through Symitar's strong integration with the credit union's complementary products.
Shell FCU performed its due diligence when researching new core platforms, including attending the Symitar Educational Conference (SEC), held every summer in San Diego. Speaking candidly with existing Symitar clients at the SEC reaffirmed the true partnership between Symitar and its credit unions, as well as the group's strong efforts to work together and help one another. Symitar supports a variety of efforts to encourage credit union collaboration, including the PowerOn Marketplace®, a collaborative environment for its clients to securely exchange custom-created programs and applications that improve Episys' functionality and performance. PowerOn Marketplace has 2,178 active credit union professionals and more than 8,000 custom programming solutions downloaded to date.
Ted Bilke, president of Symitar, said, "Shell FCU is dedicated to the credit union movement, a culture and business model that we support in all of our efforts. A commitment to the credit union community and to member service is evidenced through Symitar's technology and product roadmap. Episys boasts the most client credit unions with assets exceeding $50 million on a single platform, and we are pleased to welcome Shell FCU into this strong, diverse community."
About Symitar
Symitar, a division of Jack Henry & Associates, Inc. (NASDAQ:JKHY), is the leading provider of integrated computer systems for credit unions of all sizes. Symitar has been selected as the primary technology partner by more than 800 credit unions, serving as a single source for integrated, enterprise-wide automation and as a single point of contact and support. Additional information is available at www.symitar.com.
About Jack Henry & Associates, Inc.
Jack Henry & Associates, Inc.® (NASDAQ: JKHY) is a leading provider of computer systems and electronic payment solutions primarily for financial services organizations. Its technology solutions serve almost 11,300 customers nationwide, and are marketed and supported through three primary brands. Jack Henry Banking® supports banks ranging from community banks to multi-billion dollar institutions with information processing solutions. Symitar® is the leading provider of information processing solutions for credit unions of all sizes. ProfitStars® provides highly specialized products and services that enable financial institutions of every asset size and charter, and diverse corporate entities to mitigate and control risks, optimize revenue and growth opportunities, and contain costs. Additional information is available at www.jackhenry.com.
Statements made in this news release that are not historical facts are forward-looking information. Actual results may differ materially from those projected in any forward-looking information. Specifically, there are a number of important factors that could cause actual results to differ materially from those anticipated by any forward-looking information. Additional information on these and other factors, which could affect the Company's financial results, are included in its Securities and Exchange Commission (SEC) filings on Form 10-K, and potential investors should review these statements. Finally, there may be other factors not mentioned above or included in the Company's SEC filings that may cause actual results to differ materially from any forward-looking information.
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SOURCE Jack Henry & Associates, Inc.
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