ServiceLink Leverages Its Robust Workflow and Decisioning Solutions to Help All Mortgage Lenders Comply With HARP 2.0 Guidelines

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May 07, 2012, 07:00 ET

CORAOPOLIS, Pa., May 7, 2012 /PRNewswire/ -- ServiceLink, a leading end-to-end origination and default solutions provider for 15 of the top 20 mortgage lenders and servicers, has expanded the availability of its industry-leading HARP 2.0 solutions to lenders nationwide, including regional and smaller national lending institutions, which stand to benefit most from this enhanced government program.

No new-comer to the HARP process, ServiceLink has been providing both custom and standardized programs to support HARP transactions for the nation's leading financial institutions since the program's inception in 2009. To date, ServiceLink has successfully completed hundreds of thousands of HARP transactions for its customers, helping borrowers stay in their homes in the process.

In keeping with the company's customized service-based philosophy, ServiceLink provides its lender customers with a true, end-to-end solution that effectively resolves capacity issues through the use of customized workflow processes. ServiceLink carefully aligns its processes and capabilities to effectively meet its customers' unique business needs, enabling them to significantly reduce cycle times, while mitigating risk and optimizing the overall borrower experience. In order to facilitate each lender's unique business needs, HARP transactions may be submitted to ServiceLink in a variety of ways, including custom systems integration, the company's website or through leading third-party transaction platforms.

Once a lender has identified and solicited a borrower for participation in the HARP 2.0 program and assigned the loan to ServiceLink, ServiceLink then runs the loan data through its proprietary SmartConneXion(SM) iApprove platform to make informed title workflow decisions, triggering rapid production of title commitments and "clear to close" notifications. This allows ServiceLink to measure the delivery of title commitments in minutes rather than hours or days. Additionally, over 90 percent of the loan files that ServiceLink manages through this process achieve a "clear to close" title in just two days.

Through its Web-based closing solution, iClose(SM), ServiceLink then works directly with borrowers to conveniently review and execute the loan documents from virtually any location at any time. Access to real-time, face-to-face video technology further enhances the borrower experience for ServiceLink's customers. Additionally, HARP closings leverage all of the available closing solutions, including in-home signings, in-branch signings and traditional office closings.

"As a company, ServiceLink is committed to providing lenders with the tools that they need to manage their HARP 2.0 programs more efficiently and profitably," said Chris Azur, President of ServiceLink. "We have designed our solutions to scale to market demand, and I am proud of the positive impact that we are making on behalf of our customers and their borrowers. As the HARP program continues to evolve and grow, our lender customers are well positioned to react quickly to guideline changes and further ensure compliance of their processed loans," Azur concluded.

For more information regarding ServiceLink's HARP 2.0 solutions, please contact Tim Curtis at 515-987-9548 or via email at [email protected].

About ServiceLink

ServiceLink, a Fidelity National Financial (NYSE: FNF) company, is a leading provider of end-to-end origination and default related products, services and technology for the mortgage industry. ServiceLink currently serves 15 of the top 20 national lenders and servicers, helping them drive maximum performance throughout the life of the loan. ServiceLink combines its unrivaled Serve First culture and industry experience with innovative products and technology along with the resources of FNF to help our client partners mitigate risk, reduce cycle times and lower operating costs. For more information about ServiceLink, visit www.servicelinkfnf.com.

SOURCE ServiceLink