SEPHORA Deploys NextPosition by Agilysys and RedIron 2Mobile for Mobile Point-of-Service (POS) Solution
CLEVELAND, Jan. 9, 2012 /PRNewswire/ -- Agilysys, Inc.(Nasdaq: AGYS), a leading developer and marketer of proprietary enterprise software, services and solutions to the hospitality and retail industries, today announced that prestige beauty retailer Sephora Americas has selected and successfully deployed NextPosition by Agilysys and RedIron's 2Mobile software to enhance customer service in a large number of its U.S.-based stores.
"We wanted a solution that seamlessly integrates and extends our SAP POS system via a mobile POS customer-engagement experience," said Shah Nagree, vice president, Retail Store Systems, of Sephora. "Agilysys and RedIron have proven to be great technology partners with comprehensive experience in implementing a complete, easy-to-use and well-designed mobile point-of-sale solution. The feedback from our clients and cast members has been overwhelmingly positive."
Sephora is running RedIron's SAP POS web services 2Mobile middleware and Agilysys' NextPosition intuitive interface on Apple iPod touch devices, launching this mobile solution in mid-September at its newly opened headquarter store in New York City's Meatpacking District. The solution provides comprehensive mobile customer service with Point-of-Sale and Returns.
Agilysys served as the overall systems integrator and project manager, providing software development and testing, hardware sourcing, staging, integration and depot maintenance services. The solution includes the ability to utilize remote cash drawers and Zebra wireless receipt printers.
RedIron's 2Mobile software provided the web services framework for the integration of the traditional POS business functions and tenders such that any transaction or experience at a traditional POS device could be driven off a mobile device using NextPosition by Agilysys mobile software. RedIron performed software development, testing, integration and coordination with Agilysys and Sephora during the project.
"Mobile technologies are driving the convergence of POS, payments and loyalty systems, enabling the retailer to offer true mobile point-of-service literally anywhere in the store. Sephora's unique retail concept, which is rooted in its distinctive open-sell store design, is the perfect fit for a mobile checkout experience," said Aaron Hagler, Agilysys vice president, Solutions Delivery, Retail Solutions Group. "Sephora did an extraordinary job of integrating mobility directly into its store operations and client experience. It not only will enable Sephora to deliver an exceptional client service, but also to improve store efficiency – giving the retailer a competitive advantage."
About Agilysys
Agilysys is a leading developer and marketer of proprietary enterprise software, services and solutions to the hospitality and retail industries. The Company specializes in market-leading point-of-sale, property management, inventory and procurement, and mobile and wireless solutions that are designed to streamline operations, improve efficiency and enhance the consumer's experience. Agilysys serves casinos, resorts, hotels, foodservice venues, stadiums, cruise lines, grocery stores, convenience stores, general and specialty retail businesses and partners. Headquartered in Cleveland, Agilysys operates extensively throughout North America, with additional sales and support offices in the United Kingdom, Singapore and Hong Kong.
For more information, visit http://www.agilysys.com.
Investor Contact:
Curtis Stout
Vice President and Treasurer
Agilysys, Inc.
440-519-8635
[email protected]
About RedIron
For the last 12 years, RedIron has focused on developing and implementing innovative in-store applications for retailers. RedIron is a premier implementation partner for SAP POS and is widely known for deep in-store business process knowledge and timely, cost-effective implementations. RedIron has successfully completed hundreds of implementation / customization projects for top tier retailers around the globe. The RedIron 2Suite of products including 2Mobile, 2Loyal, 2Coupon, 2Returns, 2Encrypt, 2Authorize and others drive business functionality and a positive return for those retailers we serve.
Contact:
Herbert C. Cline
Managing Director/Founder
RI-2 LLC
phone: 1-978-885-0660
cell: 1-978-807-5190
email: [email protected]
SOURCE Agilysys, Inc.
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