Sentinel Outsources Fund Servicing to Boston Financial
Move reflects strategy to focus on core competencies while retaining customer touchpoints
QUINCY, Mass., June 8, 2011 /PRNewswire/ -- Boston Financial Data Services, one of the industry's premier third-party service providers and a joint venture between DST Systems, Inc. and State Street Corp., has assumed key elements of transfer agency operations for Sentinel Investments. Boston Financial will support Sentinel's transaction processing, control, broker servicing and quality control, among other critical functions.
By turning over the majority of its transfer agency work to Boston Financial, Sentinel frees resources to focus on managing investments. Sentinel retains primary call center responsibility, though Boston Financial will share in this work load as well.
"As we evaluated our business model, we determined that we would better serve our investors by delegating back office duties to Boston Financial, which specializes in transfer agency operations," said John Birch, Chief Operating Officer, Sentinel Administrative Services, Inc. "Boston Financial has a solid reputation for delivering quality service and efficiencies, and we look forward to building a long-lasting relationship."
With this move, Sentinel expands its association with the DST Systems family of companies; DST has provided transfer agency technology to Sentinel since 1989. Because Boston Financial utilizes DST's transfer agency platform, the transition to a selective servicing—or business process outsourcing (BPO)—relationship required no technology conversion and was transparent to Sentinel investors.
"We are proud to assume this important responsibility on behalf of the Sentinel Funds," said Terry Metzger, president of Boston Financial. "Sentinel is one of America's oldest fund families, with a proud heritage. We are committed to delivering service excellence with our deep industry knowledge to enable Sentinel to continue to grow its business."
About Boston Financial
For more than 35 years, Boston Financial Data Services has provided investor and intermediary services to the financial marketplace. Boston Financial was founded in 1973 as a unique partnership between two of the leading forces in the mutual fund business, DST Systems, Inc. of Kansas City, Mo., and State Street Corporation of Boston, Mass. For more information please visit the Boston Financial website at www.bostonfinancial.com.
About Sentinel Investments
For over 75 years, Sentinel has offered the sound prudently managed strategies that can be the foundation of any portfolio. Sentinel offered mutual funds, retirement plan solutions and institutional investment management. Their managers are united by the common belief that well-defined, repeatable investment processes grounded in fundamental research have the potential to deliver solid, consistent results over time. Each discipline has its own dedicated research team, adding an additional level of market insight and objective perspective. Headquartered in Montpelier VT, Sentinel Investments' assets under management totaled more than $25.5 billion as of 12/31/10. Learn more at www.sentinelinvestments.com.
Contact Information:
Ann Marie Mierzykowski
617-483-8109
[email protected]
SOURCE Boston Financial
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